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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
NO STARS!! Had to give one to leave a comment I'm so sick of the door to the ATM being locked why even have it here it's so freaking inconvenient! 🤬🤬🤬 Walked down to 4th and for the second time I can't deposit cash🤬🤬🤬
DM
David Mazhiqiang
Nov 25, 2019
1.0
never thought a bank has such a worse operation.
my account was closed without any reason, then I tried called 5 times and nobody knew what happened and even no idea about my refund status and they never obey the new phone call appointments so I had to repeat my request again and again with different online operators.
Then I have to visit a local branch, but same thing again, the manager didn't know what happened and she can NOT get through their internal call, and then they said to mail me a refund check, but now 18 days passed, no check and no reply for my emails or calls. I will visit the branch again.
I have to pray for ......
---Update---
2 months and 10 days…
As what I observed the day I received the check, hope this bank and branch gets better for its infor system. Maybe I can be a customer in future, hope so.
TR
The Only RobE
Jul 9, 2019
1.0
No 24 hour ATM at all. It's 2019, get with the program. I know it's a historic location and all. But you could surly build an outdoor ATM out front. Too cheap or couldn't care less. This bank is always under staffed. Always. The staff that is there is awesome.
What are the regular business hours for KeyBank's Seattle location?
KeyBank in Seattle is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does KeyBank Seattle offer drive-through banking services?
No, the KeyBank location at 920 5th Ave Ste 120 in Seattle does not have drive-through banking hours and remains closed for drive-through services.
How can I schedule an appointment with KeyBank Seattle?
Customers can schedule an appointment with KeyBank Seattle by using the online reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310163&fs=1&appointmentTypeGroupId=banking&ch=yext
What banking products and services does KeyBank offer at this location?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
Is KeyBank Seattle a member of any regulatory associations?
Yes, KeyBank Seattle is a Member FDIC and an Equal Housing Lender, ensuring regulatory compliance and customer protections.
Are there any special holiday closures for KeyBank Seattle?
KeyBank Seattle is closed on certain holidays including November 11, November 27 (Thanksgiving), and December 25 (Christmas) in 2025.
Where is KeyBank Seattle located?
The KeyBank Seattle branch is located at 920 5th Ave Ste 120, Seattle, WA 98104, United States.
Which nearby places might be of interest to customers visiting KeyBank Seattle?
Nearby places of interest include Portent (an advertising agency), Kynd International (an educational college), and FS Family Nudist Park, which customers might visit before or after banking.
How can nearby businesses like EY or Silicon Valley Bank be useful for KeyBank Seattle customers?
Nearby financial services like EY and Silicon Valley Bank offer complementary professional and banking services that customers might consult for investment or business needs when visiting KeyBank.
What leisure or dining options are near KeyBank Seattle for customers?
Customers visiting KeyBank can enjoy nearby leisure spots like Lobby Court Lounge (a bar and lounge) and Retro Coffee (a coffee shop and cafe) to relax or have a meal.