KeyBank

1.6
7 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
920 5th Ave Ste 120, Seattle, WA
98104, United States

Hours

Reviews

1.6
7 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • KM
    Kevin Miller
    Dec 3, 2025
    1.0
    For the ATM at 920 5th Ave, Seattle, WA, signage out front says “24 hour ATM”. Yet a paper sign in the window says “No overnight ATM access”. Not sure how you can claim 24 hour access.
  • GM
    Galen Marek
    Mar 31, 2024
    1.0
    Banked with them for 4 1/2 years with no issues. When the time came to get a loan, i was instantly denied due to my credit (or lack of, according to them). No other options, no alternatives routes. "Thats the way it is, take it or leave it." Was the overall vibe. No lines of credit, no nothing. Hard to be loyal to a financial entity when they dont reciprocate that same loyalty. Only remaining with them until i find a worthy financial establishment, then severing my ties.
  • HI
    Heather Ihlan
    Oct 5, 2023
    1.0
    NO STARS!! Had to give one to leave a comment I'm so sick of the door to the ATM being locked why even have it here it's so freaking inconvenient! 🤬🤬🤬 Walked down to 4th and for the second time I can't deposit cash🤬🤬🤬
  • DM
    David Mazhiqiang
    Nov 25, 2019
    1.0
    never thought a bank has such a worse operation. my account was closed without any reason, then I tried called 5 times and nobody knew what happened and even no idea about my refund status and they never obey the new phone call appointments so I had to repeat my request again and again with different online operators. Then I have to visit a local branch, but same thing again, the manager didn't know what happened and she can NOT get through their internal call, and then they said to mail me a refund check, but now 18 days passed, no check and no reply for my emails or calls. I will visit the branch again. I have to pray for ...... ---Update--- 2 months and 10 days… As what I observed the day I received the check, hope this bank and branch gets better for its infor system. Maybe I can be a customer in future, hope so.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank's Seattle location?

KeyBank in Seattle is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank Seattle offer drive-through banking services?

No, the KeyBank location at 920 5th Ave Ste 120 in Seattle does not have drive-through banking hours and remains closed for drive-through services.