Columbia Bank

Reviews

• RS

  rich stocker

  Dec 31, 2024
  5.0
  I have gone to the Greenwood Umpqua bank for over ten years and everyone there has been very friendly. they are friendly for real not the job nice. They are real people and actually go all out to be helpful.
• DD

  Darrell

  Oct 7, 2017
  4.0
  I really need to move all my accounts from WF to Umpqua. It's the online billpay that keeps me at WF. Certainly not their shady business practices. :(
• BK

  Bill Kennedy

  Jun 18, 2017
  5.0
  Great bank!
• JC

  Jamie Clausen

  Aug 20, 2015
  5.0
  I use this branch for both my personal and business accounts and have been very satisfied. We have a lot of accounts and they have never made a mistake with deposits or other issues. Very friendly and pleasant. They are great community members too always participating in events and giving to causes and making my six year old daughter, who has her own account feel like a valued customer.
• AD

  Angelos Drakon

  Jun 17, 2015
  1.0
  My experience at this Umpqua bank could not be further from satisfactory. The teller Andrew M. was, from the moment I walked into the branch, repulsed at the very idea of customer care. A simple deposit turned into a 10 minute awkward silence while he stared blankly at the terminal screen. Then, trying to break the uncomfortable silence I asked about credit cards, the look he gave was one of utter disgust, as if that question had inconvenienced him on a personal level. He said he would "get some information for me". What happened was I waited another 10 minutes while he read the computer screen in total silence. Printed nothing, emailed nothing, said nothing. I walked out. If it wasn't for the Umpqua South Lake Union branch I would have transferred my money and closed my accounts to avoid Umpqua for life.

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