TwinStar Credit Union is a community credit union serving all of Washington state and the Portland, Oregon metropolitan area (Multnomah, Washington, Clackamas and Marion counties), with locations in Vancouver, Aberdeen, Hoquiam, Ocean Shores, Centralia, Chehalis, Onalaska, Parkland, Lakewood, Lacey, Olympia, Tumwater, Yelm in Washington, and Wilsonville Oregon. If you live or work in any of these areas you can join.
I had been with Twinstar for about 15 years with no real issues. It’s only been a few months with Peak after the merger and I am done. The app is an absolute mess and it seems their banking policies have changed, which has already cost me money. I addressed this thru messaging online and was lied to by the rep.
CC
ce
Sep 20, 2025
1.0
The merger with Peak has been anything BUT seamless. I have experienced bank mergers before and I've had to do nothing. It just worked. However not the case here. I've been locked out of my Twin Star account for over a week and instead of it just redirecting you, the message is "something went wrong, try again later". Does that sound like a good message for a site no longer functioning? Now, I have to download the Peak app and use a web page I'm completely unfamiliar with. I've been very disappointed in Twin Star and have already closed my joint account. I've had transfers take 2-3 days, when it happens immediately at other banks. I will be looking for another bank. The lady at the Onalaska branch was condescending, like "well, we sent out letters". Like it's my fault they were unable to merge as seamless as other banks. I've had several instances of fraud at this bank that I don't experience with other banks. And each time they close out my card, but don't send me a new one unless I call and request it. The joint account I just closed had a debit card linked to my husband that we knew nothing about. I had a $1.13 fraud charge that prevented me from completley closing our joint account and receiving the money owed me. I now have to wait for my check. I have had several of these little fraud charges at this credit union. Their security is lacking.
JG
Janet Gilstrap
Feb 29, 2020
4.0
The onalaska branch has been nothing but good to us!
LL
lavona Lammon
Feb 18, 2018
2.0
They have very nice people working for them however they have gone Fee happy $3.00 for each account including the share account! every month! I can save money going elsewhere, where they only charge $3 to $5 dollars period
Frequently Asked Questions About Peak Credit Union
What are the operating hours of Peak Credit Union in Onalaska, WA?
Peak Credit Union in Onalaska is open Monday to Friday from 9:00 AM to 5:30 PM and is closed on weekends.
Where is Peak Credit Union located?
Peak Credit Union is located at 223 2nd St W, Onalaska, WA 98570, USA.
Which areas does Peak Credit Union serve and who can join?
Peak Credit Union serves all of Washington state and the Portland, Oregon metropolitan area, including Multnomah, Washington, Clackamas, and Marion counties. If you live or work in these areas, you can join.
Does Peak Credit Union offer wheelchair accessible facilities?
Yes, Peak Credit Union has a wheelchair accessible entrance and parking.
Can I use drive-through services and get cash advances at Peak Credit Union?
Yes, Peak Credit Union offers drive-through services and cash advance facilities.
What is the main phone number to contact Peak Credit Union Onalaska?
You can reach Peak Credit Union Onalaska at +1 800-258-3115.
Where can I find Peak Credit Union Onalaska online?
You can visit their website at https://www.twinstarcu.com/branch/onalaska or their LinkedIn page at https://www.linkedin.com/company/peak-credit-union.
Which nearby coffee shops can I visit near Peak Credit Union Onalaska?
Nearby coffee shops include Buzz N' Blooms, Backroads Coffee, and K4 Coffee Co, perfect for grabbing a drink before or after your visit.
Are there any nearby restaurants or bars close to Peak Credit Union Onalaska?
Yes, nearby dining options include Loggers Burger Bar, The All In, Kimberly Ellen's Bakery and Cafe, Pizza Girl, and The Carlisle.
What community or public services are located near Peak Credit Union in Onalaska?
Nearby community and public service locations include the Lewis County Fire Protection District 1 Station 12, Onalaska Community Youth Center, Community Presbyterian Church of Onalaska, and Onalaska Preschool.