Columbia Bank

3.8
10 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
303 Union Ave SE, Olympia, WA
98501, United States

Hours

Reviews

3.8
10 reviews
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7
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1 star
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  • DK
    Dewanand Karan
    Sep 24, 2025
    1.0
    The most 'bigoted' service I got today. TRICIA MAGANA... there were no customers...nil. She was busy told me to have a cup of coffe...while i wait. Then she called me... but was 'uncomfortable' with my coffee on the table. O asked her to notarize a few documents for me. She said it was free for customers. Then she started complaining about it and told me that is why others charge money. Since i was there i also had a cashiers check for $40,000.00 that I wanted to deposit. Her response 'I am not comfortable with that amount'... 'you bank account does not have high balance history. .. from what she could see... she could not look back at my account from Umpqua. Then she said there will be a hold.. which I know 10 .. 15 days ..not a problem. But to tell me that she was not CONFORTABLE with the large amount...🤔🤔🤔🤔. So the most logical thing at that moment ...since I was really 'hurt' by that 'judgemental' attitude...I closed the acount. I run a business .. this acount was just personal and for petty cash. I have an average cash flow of $38,000.. A MONTH..!!!! I have friends and family that have Columbia Credit Union....i will 'convince' them to switch... if i can get just one person to switch...it will give me some 'comfort' WAY TO GO TRICIA MAGANA..👏👏👏
  • OC
    Oly Family Chiropractic
    Jun 30, 2017
    5.0
    The service at this branch really goes above and beyond! We love working with Erin and Karla, they help make our experience personal and easy, thank you Columbia!
  • ML
    Megan Lopez
    Jan 25, 2017
    1.0
    The people here are rude. And I rather drive to the shelton branch to deposit my money.

Frequently Asked Questions About Columbia Bank

What are the main hours of operation for Columbia Bank at 303 Union Ave SE in Olympia?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does Columbia Bank offer drive-through services, and what are their hours?

Yes, Columbia Bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM. It is closed on weekends.