Business Details
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BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Location
Hours
Reviews
3.8
10 reviews
5 stars
7
4 stars0
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1 star
3
- DKDewanand KaranSep 24, 20251.0The most 'bigoted' service I got today. TRICIA MAGANA... there were no customers...nil. She was busy told me to have a cup of coffe...while i wait. Then she called me... but was 'uncomfortable' with my coffee on the table. O asked her to notarize a few documents for me. She said it was free for customers. Then she started complaining about it and told me that is why others charge money. Since i was there i also had a cashiers check for $40,000.00 that I wanted to deposit. Her response 'I am not comfortable with that amount'... 'you bank account does not have high balance history. .. from what she could see... she could not look back at my account from Umpqua. Then she said there will be a hold.. which I know 10 .. 15 days ..not a problem. But to tell me that she was not CONFORTABLE with the large amount...🤔🤔🤔🤔. So the most logical thing at that moment ...since I was really 'hurt' by that 'judgemental' attitude...I closed the acount. I run a business .. this acount was just personal and for petty cash. I have an average cash flow of $38,000.. A MONTH..!!!! I have friends and family that have Columbia Credit Union....i will 'convince' them to switch... if i can get just one person to switch...it will give me some 'comfort' WAY TO GO TRICIA MAGANA..👏👏👏
- MHMariah HerreraNov 16, 20225.0Used the drive through to deposit a check. The lady was very nice and professional. Easy and fast.
- JBJ. BacherMar 1, 20195.0I stopped late on a Friday to deposit a check. The drive through was open and empty. I was greeted by a polite, cheerful teller that completed my transaction quickly. Not my usual branch, but it is closer and not as busy as the other branches. I will use this branch now.
- DHDavid HallOct 12, 20171.0Rude, slow, cause I was profiled. Cause I make good money. I was in my work close. I’m a big guy and not all white. They made excuses up. Manager wanted to meet me. Always the older white ladies that do this. Very tired of always being judge at my bank I had for almost 2 years. I have it recorded on video. Post it some time later. Longview does it to me too. Sad sad people. Just be honest and I wouldn’t care.
- JMJeannette MurphySep 16, 20175.0The service, the smiles and the welcome atmosphere was such a nice experience. I opened an account in record time, got personal phone calls keeping me abreast of things. I am so glad I came to Columbia Bank.
Frequently Asked Questions About Columbia Bank
What are the main hours of operation for Columbia Bank at 303 Union Ave SE in Olympia?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Columbia Bank offer drive-through services, and what are their hours?
Yes, Columbia Bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
Is Columbia Bank closed on any holidays?
Yes, Columbia Bank is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Where is Columbia Bank located in Olympia?
Columbia Bank is located at 303 Union Ave SE, Olympia, WA 98501, USA.
How can I contact Columbia Bank by phone or fax?
You can call Columbia Bank at +1 360-753-2400 or send a fax to +1 360-412-7801.
Where can I find more information or book an appointment with Columbia Bank?
More information and online bookings are available at their booking site: https://outlook.office365.com/owa/calendar/OlympiaDowntown@Columbiabank.com/bookings/ and their website https://locations.umpquabank.com/wa/olympia/303-union-ave-se.
What type of banking services does Columbia Bank provide?
Columbia Bank offers personal and business banking services including financial solutions tailored to customers, loan services, and business banking support.
What nearby banks can I find close to Columbia Bank in Olympia?
Nearby banks include Umpqua Bank and Washington State Employees Credit Union (WSECU), which can help if you need additional financial services in the area.
Are there any nearby parks or attractions I can visit near Columbia Bank?
Yes, Centennial Park is a nearby attraction where customers can relax before or after their visit to Columbia Bank.
What other services or organizations are located near Columbia Bank?
Nearby services include North Olympia Animal Hospital for veterinary care, the YWCA for community services and gym facilities, and multiple real estate agents like Ryan Garrison Olympia Real Estate Agent and Patrick Clark- Real Estate Broker.