Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.9
18 reviews
5 stars
8
4 stars0
3 stars
1
2 stars
1
1 star
8
- MBMadalyn BabakJun 17, 20255.0Went into bank with a 2 year old and the bank lady took such good care of my family helping us open up 2 new accounts. They let me use the employee bathroom to change my toddler and I really appreciated that! We will be staying with Key bank. No weird fees. good customer service.
- MRManuel RealmeJul 12, 20241.0July 3rd 2024 I went in to the moses lake branch and I had an incident with the manager. So, the manager got out of her office and came to the teller line and didn't acknowledge myself or any of the clients. She approached the teller line and she ignored all of us again. She was with a client and said hi to the drive thru. Once the manager finished helping the client and drive thru she told myself and the clients, "I'll be with you guys in a minute" in a very sarcastic tone and she left the teller line again. Once she came back to the teller line she looked at me very snarky and she said, "now I can help you" and then I said, "I will go to the next teller". The teller that helped me was very kind and respectful and the tellers didn't know what was going on because they were in the back. I felt very humiliated by the branch manager. And also the customers that witnessed everything saw the ugliness that came from the branch manager. But once she helped those clients her mood changed from being sick to sweet and it made me feel nauseated. Once I left the branch the branch manager said, "bye, have a nice day" in a very sarcastic tone.
- CBCody BrickerJun 22, 20221.0Horrible place to bank. I opened my account in Wenatchee and they where amazing. Helpful and never ran into any issues. Moved here to Moses and it wasn’t even a month into banking here and they messed up my deposit along with many other things. The new manager lady is not patient and rudely shooed me out of her office when I was trying to resolve an issue. I do not recommend this branch to anyone unless you don’t care about losing money here and there
- WFWhisper flameSep 9, 20205.0I opened a keybank account when I started my business , over a year ago. I tried every other bank in Moses ,and the tellers treat you terrible. Walking into keybank and being greeted and helped... they make you feel like family. They have helped me to financially plan for my business and huge family. Hats off to the keybank family and business. You guys are great!
- KZKristan ZicklerOct 5, 20161.0Go anywhere else Customer Service is terrible.
Frequently Asked Questions About KeyBank
What are the regular branch hours for KeyBank in Moses Lake?
KeyBank Moses Lake branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. The branch is closed on Sundays.
Does KeyBank in Moses Lake have drive-through banking services and what are the hours?
Yes, KeyBank Moses Lake offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and is closed for drive-through on Saturdays and Sundays.
What banking products are available at KeyBank Moses Lake?
KeyBank Moses Lake offers Checking Accounts, Savings Accounts, CDs, Loans & Lines of Credit, Credit Cards, and Investment services.
What services does KeyBank Moses Lake provide to customers?
Services at KeyBank Moses Lake include ATMs, Online/Mobile Banking, KeyBank Relationship Rewards, Safe Deposit Boxes, and Investment Services.
How can I schedule an appointment at KeyBank Moses Lake?
You can schedule an appointment online using the KeyBank Moses Lake scheduling link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310254&fs=1&appointmentTypeGroupId=banking&ch=yext
Is KeyBank Moses Lake closed on holidays?
Yes, KeyBank Moses Lake is closed on specific holidays including November 11, November 27, and December 25, 2025.
What is the address and contact information for KeyBank Moses Lake?
The branch is located at 314 E 3rd Ave, Moses Lake, WA 98837. Main phone number is +1 509-766-3412 and fax number is +1 509-766-3428.
Which nearby real estate agents could be helpful if I’m interested in property services near KeyBank Moses Lake?
Nearby real estate agents include Team McKean, Dayna Sumner - Real Estate Broker, Team Up Real Estate, Krista Etherton, Margaret Eddie, Gabriella Hall - Broker at BHGRE Gary Mann Realty, Tara Zerbo, Loraine Nielsen Broker, Anita Heath, and Joyce DeLeon Fry - Opening New Doors. They can assist you before or after visiting KeyBank for financial services related to real estate.
Are there any nearby dining options close to KeyBank Moses Lake for a quick meal or snack?
Yes, nearby dining options include Grandmas Sugar Shack bakery and restaurant, Inca Mexican Restaurant, Le Tejanita Bakery, and Pizza Hut. These places are convenient for grabbing a bite before or after your visit to KeyBank.
What local services are near KeyBank Moses Lake that complement financial services?
Nearby services include Moses Lake Youth Hockey Association for community and youth activities, Monica's Massage Therapy and Michael's Nails & Spa for wellness, and Life Wellness Chiropractic for health services. These community services can be convenient for customers visiting KeyBank.