KeyBank

2.9
36 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
16202 Bothell Everett Hwy, Mill Creek, WA
98012, United States

Hours

Reviews

2.9
36 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
0
1 star
19
  • RB
    Ripen Bedi
    Dec 17, 2025
    1.0
    Horrible experience at KeyBank today. I made an online appointment for a notary, but the manager Supriya Chandrayan was incredibly rude and unprofessional from the moment I walked in. She clearly didn't want to honor the appointment and made the entire process difficult for no reason. They started telling lies and said that they can't see appointments made online. They also said that the person doing notary left earlier today. Instead of letting me know beforehand, they started telling me that I should've called to make the appointment instead of making it online. A bank manager should set the standard for customer service, but here they are the reason I’m looking for a new bank. Don't bother making an appointment; they don't respect your time.
  • RS
    Rajbeer Singh
    Aug 16, 2025
    5.0
    It was really good experience and staff was really comparative.
  • HH
    Harsha HS
    Dec 11, 2024
    5.0
    Super helpful staff. The branch manager Supriya Chandrayan took ownership of my problem to access account online and resolved it by talking to multiple departments.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Mill Creek?

KeyBank in Mill Creek is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and closed on Sundays.

Does KeyBank offer drive-through service and what are its hours?

Yes, KeyBank offers drive-through service Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:30 PM, and it is closed on Sundays.