KeyBank

2.6
7 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
2731 77th Ave Se, Mercer Island, WA
98040, United States

Hours

Reviews

2.6
7 reviews
5 stars
2
4 stars
1
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0
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1 star
4
  • DM
    D Thompson (mondo)
    Aug 29, 2025
    5.0
    The bank employees are knowledgable and helpful. Yes, sometimes you have to wait. News alert---They are helping others, not playing games on their computers. Yes, life is tough for me. I have to mostly wait in lines at banks, grocery stores, drug stores, the airport, "rush hour" traffic, Mariner, Seahawk and Kraken games, and most make me go through a security check!!! It just pisses me off, but am glad at this bank the line isnt too long and they don't make me go through a security check.
  • PC
    PK Chong
    Aug 12, 2025
    5.0
    I'm a senior citizen, branch staff are very patient and cordial. When I can't go in, they answer the phone promptly and always willing to assist.
  • RN
    Richard Newman
    Aug 11, 2025
    1.0
    The people in this bank are constantly changing. When you call they never seem to answer the phone. They have voice mail but that is only after you go through a big long message with unusable information for most. If you choose this bank, be prepared to visit it for anything you need done. It is impossible to have any ongoing relationship with a personal banker because the staff is always changing.
  • WW
    William Wright
    Jul 15, 2025
    1.0
    Annoyingly unhelpful

Frequently Asked Questions About KeyBank

What are the regular operating hours for the KeyBank branch in Mercer Island, WA?

The KeyBank branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sundays.

Does the KeyBank Mercer Island branch offer drive-through banking services?

No, the KeyBank Mercer Island branch does not have drive-through banking services, and the driveThroughHours indicate it is closed every day.