Columbia Bank

3.2
16 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
1225 Washington Way, Longview, WA
98632, United States

Hours

Reviews

3.2
16 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • SB
    Steve Bruce
    Oct 7, 2025
    1.0
    Disappointed with this branch.The branch is under-staffed. ATM screen located in bright sunlight where the screen is barely visible (if at all). Office manager apparently has a chip on her shoulder and the customer is always implied to be at fault. Tellers are busy either counting coins or doing other things, typical of our experience. We are going to take our business elsewhere, especially since the corporate conglomeration, which is a serious indictment of how the banking system operates. No accountability and no recourse for customers. Cannot recommend.
  • LA
    Liz Anderson
    Jul 13, 2025
    5.0
    Glad that I don't have to change banks because of moving just one thing I don't have to do
  • MM
    Mercedes Massey
    Sep 17, 2021
    1.0
    This place lacks logic and has horrible customer service. So as a business owner you can’t take cash or change into the branch and have them counted. You have to know the exact total or they won’t count it at all. However, if you just give them a random number and they’ll count it for you. Either way if your totals off they will ensure it’s accurate on their end. So another words they just want you to lie to them. The Idiocracy of that business practice is baffling. After being a customer 22 years, I’m out. The assistant manager has a serious attitude problem and lacks the skills to treat customers with respect. Especially long-term business partners. No thank you!

Frequently Asked Questions About Columbia Bank

What are the regular business hours of Columbia Bank at 1225 Washington Way, Longview?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

When is the drive-through service available at Columbia Bank?

The drive-through at Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.