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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
This is another location that I have had tellers lie to me and say they have removed the overdraft protection. Only for me to keep being charged! Over 3 years I have been trying at my local locations to get this turned off. I have been lied to told its off, only to keep being charged subscription fees. Then I go the Sleater Kinney branch and Miguel the manager gaslight me telling me its all my fault for not getting the subscriptions cancelled even though I told him I've tried canceling them(notoriously hard to get through to a live person to get them cancelled.) Miguel took no accountability for the tellers at his branch or others saying they had removed the overdraft protections, and Miguel even went as far to say that wasn't something they were able to do at all. Also told him how I have had multiple of the tellers tell me they have fixed it only for it to keep happening. He kept trying to gaslight me and say its all my fault. Ronnie you responded to my last review for sleater kinney this is another branch ive been to and asked they stop allowing charges to charge through with no money. The associates i spoke to here(atleast twice) assured me the overdraft protections were turned off and nothing further will overdraft ny account. Only for it to continue to be overdrafted! No it's not just a matter of standard over draft fees. We have been trying to stop Wells Fargo from allowing charges with no money in the account since our previous joint account 4 years total of being lied to and told its stopped just to keep being charged again and again. This is predatory and unethical business practices. Im literally on the phone with customer service canceling my debit card and filing another complaint on your associates lying to me, gaslighting me, and by lying to me continuing to allow me to be robbed by passing things through with no money. Putting me in dire financial straights that nearly cost me my home as I live paycheck to paycheck, and had to scramble for community resources to be able to make rent in May, and June because of the charges, and all the overdrafts that kept getting passed through.
BB
Bryan Berger
Jul 26, 2021
5.0
Quick in and out.
JL
Jose Lopez
Apr 1, 2021
1.0
Why is the lobby still not open which has created long wait times outside at the drive up windows.!!!! All other banks are open with full service inside to include the other wells fargo bank in Lacey fully open!!
MD
Marissa Darby
Mar 5, 2021
1.0
I don’t know who is the manager, but we waited 20 minutes in the line and then it took 10 more minutes to get a withdrawal. AWFUL CUSTOMER SERVICE