I had such a great experience working with Ella Cruz at Peak Credit Union. She helped me with an account review and to open an additional checking account. She made the whole process smooth and stress-free. Ella was kind, easy to talk to, and took the time to answer all my questions so I felt clear on everything. She’s honestly just a pleasure to work with, and you can tell she genuinely cares about helping people.
KT
Kristina Thorp
Oct 17, 2025
5.0
I want to thank Chris Bell at Peak Credit Union for helping me with my credit debt consolidation. They were incredibly helpful, patient, and understanding. They took the time to explain all my options and helped me find a solution that fit my situation. I really appreciate their professionalism and kindness — they made the process so much less stressful. Highly recommend working with them.
MH
Miles Hicks
Oct 7, 2025
1.0
Someone hacked my account and now I have no money until it's replaced. 5-7 business days and I never made the transaction. Someone else told me 2-3 months. I might be pulling my direct deposit because of this.
DC
david cross
Oct 6, 2025
1.0
Not impressed....Trying to make an online loan payment but continually get the spinning wheel. Called in to make payment over the phone only to be told I would be charged 20.00. Spent 34 minutes on the phone to get resolved. I never had this issue with Twinstar.
HH
Helen
Sep 30, 2025
5.0
We joined Twin County Credit Union in the early 80’s. Recently we encountered a challenge that required assistance from the now, Peak Credit Union. We were so pleased to work with Courtney Evans. Her updated skills, knowledge, and gentle support helped us resolve our issues with an efficient step by step plan.
Frequently Asked Questions About Peak Credit Union
What are the hours of operation for Peak Credit Union?
Peak Credit Union is open Monday through Friday from 9:00 AM to 5:30 PM and on Saturdays from 9:30 AM to 1:30 PM. It is closed on Sundays.
Where is Peak Credit Union located?
Peak Credit Union is located at 4540 6th Avenue Southeast, Lacey, WA 98503, United States.
Does Peak Credit Union have accessible facilities?
Yes, Peak Credit Union has wheelchair accessible entrances, wheelchair accessible parking, and a drive-through facility.
What financial services does Peak Credit Union offer?
Peak Credit Union offers services as a credit union, ATM access, mortgage lending, and financial consulting.
How can I contact Peak Credit Union?
You can contact Peak Credit Union by phone at +1 800-258-3115 or visit their website at https://www.twinstarcu.com/branch/lacey-credit-union-center-lcuc.
Does Peak Credit Union have a social media presence?
Yes, Peak Credit Union is active on Facebook at https://www.facebook.com/wearepeakcu, Instagram with the handle 'peakcreditunion', YouTube at https://www.youtube.com/@PeakCU, and LinkedIn at https://www.linkedin.com/company/peak-credit-union.
Which nearby credit unions are close to Peak Credit Union?
Nearby credit unions include TwinStar Credit Union and WSECU, both offering various financial services and ATM access.
What local home improvement services are available near Peak Credit Union?
GEM LLC Carpet & Professional Cleaning and The Home Depot are nearby businesses providing home improvement and cleaning services, convenient options for customers of Peak Credit Union.
Are there healthcare facilities near Peak Credit Union?
Yes, nearby healthcare facilities include Sea Mar Lacey Dental Clinic, Seamar Community Health Center - Lacey, Huong Lakin DO family practice, and several counseling and therapy services such as The Emily Program and Adams Marriage and Family LLC.
Can families find educational and childcare resources close to Peak Credit Union?
Yes, Lacey KinderCare offers preschool and child care services nearby, and South Puget Sound Community College is also close, providing educational opportunities.