Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
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17 reviews
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- RLRandy LukeNov 7, 20255.0Matt and his crew are awesome handling our business account!
- TGTianna GottfriedsonAug 29, 20221.0Came in a couple times and tellers were rude my mom told me specifically Krystal but overall unprofessional and bad service.
- RJrobert jenningsJun 4, 20204.0the staff at this branch are the best. They are friendly, helpful and knowledgeable. They have saved me a lot of money for which I am very grateful.
- LLLonnie LoweAug 8, 20185.0“The professional staff and outstanding service at First Citizens Bank has made changing banks a smooth transition, as the task seemed to be very daunting. My business had a long standing relationship with a hometown bank, when we decided to make the change. Vicky Churchill and her staff walked us through the whole process, and patiently answered all our questions. We were able to refinance our building and now have a more manageable interest rate. We also have a number of different accounts for our business. The personal service that Vicky and the staff at First Citizens Bank provided in setting us up was first rate and continues to this day. I would encourage anyone thinking of changing banks to go to the best bank in town….First Citizens Bank!”
- KKKristie KroschelJul 26, 20185.0Everyone at First Citizens in Lacey is very helpful every time I have business banking questions about ANYTHING to do with our accounts, loans and even business credit card accounts. They know their own products well and if there is a question they can't answer, they will find the answer for you or connect you with the right people. Ryan Palmquest, Valerie Gratton and Rebecca Deuel are always professional and friendly. They are a pleasure to do business with.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Lacey?
First Citizens Bank in Lacey is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is there a drive-through service available at First Citizens Bank in Lacey?
Yes, the drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Where is First Citizens Bank located in Lacey, WA?
It is located at 721 College Street SE, Lacey, WA 98503, USA.
What types of financial products does First Citizens Bank offer at this location?
The bank offers checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What services are available for businesses at First Citizens Bank in Lacey?
They provide business lending services with expertise in commercial banking, including best-in-class lending and leasing solutions.
When is First Citizens Bank closed due to holidays?
The bank is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Which mortgage lenders are located near First Citizens Bank in Lacey?
Nearby mortgage lenders include Vicky Churchill, Guild Mortgage - Brook Trang, and Guild Mortgage - Rob McLaughlin, making it convenient to explore mortgage options around the bank.
Are there tax service providers near First Citizens Bank for convenient financial planning?
Yes, local tax service providers near the bank include H&R Block and Jackson Hewitt Tax Service, which can assist with tax preparation and financial advising.
What nearby places can I visit for dining or coffee after visiting First Citizens Bank?
Nearby options include Little Caesars Pizza, Subway, Ricardo's Kitchen and Bar, TinTin Tea, The Hub at Lacey, and Ebony and Ivory Coffee for food and beverages.
If I need government or motor vehicle services, which nearby offices can I visit around First Citizens Bank?
The Driver Licensing Office and Department of Licensing are nearby, providing transportation and government services for your convenience when visiting the bank.