First Citizens Bank

4.2
17 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
659 Woodland Square Loop SE, Lacey, WA
98503, United States

Hours

Reviews

4.2
17 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
0
1 star
3
  • RL
    Randy Luke
    Nov 7, 2025
    5.0
    Matt and his crew are awesome handling our business account!
  • PG
    Porfirio Gasperecz
    Aug 9, 2023
    5.0
    Went to First Citizens Bank to make a deposit, the staff are very friendly and professional they will bend over backwards to take care of you.
  • EE
    Emmett
    Feb 10, 2023
    5.0
    Emma was great! She helped me set up a checking out! Great staff smooth transition from chime to here.
  • NN
    Nathan
    Apr 30, 2020
    5.0
    Friendly and helpful. I enjoy banking here. The staff is always helpful whether I call or stop in. They are people helping people and my business is better off banking here.
  • U1
    User 1
    Aug 15, 2017
    1.0
    You can give them your money but you cannot use the bathroom. No bathroom for customers here... Remember when there was customer service?

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Lacey?

First Citizens Bank in Lacey is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is there a drive-through service available at First Citizens Bank in Lacey?

Yes, the drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.