BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
I went in yesterday to deposit a check for my dad, who’s in the hospital and not expected to recover. He had a stack of one dollar bills he uses to buy my mom her lottery tickets and two were tattered. When I deposited the check I asked them to replace the two bills and they refused as I, personally, was not a customer. I explained that they were my dad’s and that I also have power of attorney. They still refused. Absolutely petty and shambolic. I wouldn’t open an account with this bank of it was the last bank on the planet. The teller was perfectly nice and obviously uncomfortable with the decision; I don’t blame her, but this bank has been going down the drain for awhile now.
For the record, I’m reasonably certain that these bills were withdrawn by my dad from this branch as neither of my parents know how to even use an ATM and my mom told me I need to get on the account so I can withdraw cash for this exact reason.
JJ
Jeffrey Norman Jr
Dec 22, 2025
5.0
Love everyone here! Such a solid bank and has worked with me with all occasions! Highly recommend
JJ
jmanch90
Oct 10, 2020
5.0
I use this bank for my business banking. The people who work here are very professional. Love this local branch!
What are the regular hours of operation for Columbia Bank in Lacey?
Columbia Bank in Lacey is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Columbia Bank offer drive-through banking services?
Yes, Columbia Bank in Lacey has drive-through banking available Monday through Friday from 9:00 AM to 5:00 PM.
Is Columbia Bank open on public holidays?
Columbia Bank is closed on certain public holidays including Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
Where is Columbia Bank located in Lacey, WA?
Columbia Bank is located at 665 Woodland Square Loop SE, Lacey, WA 98503, United States.
How can I contact Columbia Bank in Lacey by phone or fax?
You can reach Columbia Bank at +1 360-456-2400 by phone or +1 360-456-2534 by fax.
Does Columbia Bank have an online presence or social media accounts?
Yes, Columbia Bank has a website and social media accounts including LinkedIn, Facebook, Instagram (@columbiabank), and Twitter (@columbia_bank).
Can I make an appointment or reservation at Columbia Bank in Lacey online?
Yes, appointments can be booked online through their reservation URL: https://outlook.office365.com/book/Lacey4@Columbiabank.com/
What nearby educational institution can customers visit near Columbia Bank?
South Puget Sound Community College is located near Columbia Bank and visitors might consider visiting or commuting through this college campus.
Are there mortgage lenders close to Columbia Bank for customers interested in home loans?
Yes, Guild Mortgage representatives such as Brook Trang and Rob McLaughlin are nearby, providing convenient mortgage lending services near Columbia Bank.
What nearby health and counseling services are available close to Columbia Bank for community support?
Nearby health and counseling services include The Emily Program, Lacey Couple & Family Therapy Services, and Olympic Health & Recovery Services among others, offering a range of medical and mental health support.