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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.0
21 reviews
5 stars
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1 star
9
- JDJ DillMay 23, 20255.0All the teller were friendly greeting me when I walked in. Shelly very helpful. She was quick and efficient helping with my new account set up and deposited my check.
- TTThalongsinh ThongdethAug 25, 20245.0great Bank tellers
- AZAndrew ZongusJun 17, 20245.0Provided a great service an accessibility
- TKTuesday KellyAug 6, 20191.0If I could give 0 stars I would. Do not let the awards in the Branch Manager: Sara Munoz's cubicle fool you. Those awards do not speak to her character or customer service abilities. I was questioned as a criminal when I came in to file a fraud claim with stolen funds from my account. I expressed the hard week I had been having and to have this happen on a Friday of an already difficult 4 days, was heartbreaking. She showed 0 compassion. She told me the fraud case can take 10 days to be initiated and then up to 45 days to get my money back. She told me there was NO option in having my funds returned to me earlier, pending the investigation. The kicker? I find out 3 days later that an affidavit is able to be signed in order to receive my funds in 7-10 business days.. hmm that's odd. Thank you to Kevin Rhodes the Personal Banker at this branch. If you have to deal with anyone, I would recommend him and if I could give him 5 stars I would. I'm appalled by Sara's lack of compassion and customer service. What did I do to be criminalized and not valued? I'm not a "big fish" in KeyBank's pond - I get that, I live pay check to pay check to support myself but I'm a hardworking college graduate supporting myself every day and contributing to society. All I wanted was help from my financial institution who I've trusted with my hard earned money for several years. Shame on you Sara. Shame on KeyBank.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Kent, WA?
KeyBank in Kent, WA is open Monday through Thursday from 9:00 AM to 5:00 PM, and Fridays from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does KeyBank offer drive-through service at this location?
No, the KeyBank branch in Kent, WA does not have drive-through services.
What products and services are available at KeyBank in Kent?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online and mobile banking, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank in Kent?
You can schedule an appointment via the online reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310187&fs=1&appointmentTypeGroupId=banking&ch=yext.
Is KeyBank in Kent affiliated with any financial associations?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
Where is KeyBank located in Kent and how can I contact them?
KeyBank is located at 505 W Meeker St, Kent, WA 98032, USA. You can contact them via their main phone at +1 253-859-4080 or email WA0187_Keycenter@KeyBank.com.
Are there any nearby coffee shops where I can grab a drink before or after visiting KeyBank?
Yes, Starbucks and Kona Kai Coffee Company are nearby coffee shops, ideal for grabbing a drink before or after your visit to KeyBank.
What community or government organizations are close to KeyBank in Kent?
Nearby community and government organizations include the Kent Chamber of Commerce and the Kent Police Foundation, which might be useful for local networking or community support.
Are there any educational institutions near KeyBank in Kent?
Yes, Renton Technical College is close to KeyBank, offering higher education options in the area.
What should I know about KeyBank's holiday hours?
KeyBank in Kent is closed on the following holidays: November 11, 2025; November 27, 2025; and December 25, 2025.