Columbia Bank

2.8
25 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
504 W Meeker, Kent, WA
98032, United States

Hours

Reviews

2.8
25 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 star
14
  • LL
    Leya
    Nov 26, 2025
    1.0
    Extremely slow service. My husband and I share same account, I went in to change my card and after that nor mine or my husband’s pin were working. They couldn’t understand the issue.
  • JE
    Jawnee Ellis
    Oct 24, 2025
    1.0
    They’ll give you an extra $1400 in your account when your check was only 1100 and you wanted 700 back in cash. I told the guy my check was for 1100. I wanted 700 back and he put 1800 in my account, I had to call them twice to get it fixed and when I demand for a supervisor, they will not let me speak to one so I’ll be going in today and closing my account. Do not use Columbia Bank. They are terrible.
  • CD
    Chris Dubs
    Feb 26, 2024
    1.0
    This bank is horrible. I had a Columbia account for years, then Umqua comes in and takes over. I spent over an hour on two different lines trying to get a hold of customer service, once they answered, the woman on the other end says, "Thank you for holding but I am busy" Click! I never got charged a service fee of $3.00 when I had the account with Columbia, but here comes Umqua with fees and zero overdraft protection unless I pay a fee. I have played this game long enough with this horrible bank, I have taken my finances elsewhere.
  • JC
    Jordan Cobb
    Feb 8, 2020
    1.0
    I hate this bank so much I had to follow up on my actual review account.
  • MM
    Martin
    Jan 12, 2020
    1.0
    I can’t imagine a bank being any worse! Columbia bank is terrible! Find a different bank!

Frequently Asked Questions About Columbia Bank

What are the regular business hours for Columbia Bank at 504 W Meeker, Kent, WA?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is the drive-through service at Columbia Bank available on weekends?

No, the drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.