Since 1890, Banner Bank remains committed to being the best provider of financial services in the West. Throughout our history, we’ve focused on delivering competitive financial services to the clients we serve. Our motto, ‘Do the right thing,’ is much more than a slogan at Banner Bank. It’s truly what we expect of our employees and one another as colleagues.
Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.
I’ve had repeated issues with Banner Bank whenever I travel internationally. The bank is not travel friendly and seriously lacks innovation in account access and customer support.
I’ve been locked out of my account for over a month while overseas. Despite having my username, password, and identification, I was told I must have access to my old U.S. phone number to regain access (and Verizon doesn’t have service worldwide). This outdated security requirement has made it impossible for me to monitor my account, check for fraud, or manage my spending limits. As a result, I can only make small purchases, and budgeting has been impossible.
Worst of all, Banner Bank has stopped responding to my messages entirely. If I didn’t have an emergency account with Bank of America, I honestly don’t know what would have happened. I’ve been left completely stranded by this institution.
Until Banner Bank modernizes its systems and prioritizes actual customer support, I cannot recommend them to anyone who travels or relies on online banking.
JC
Jessica Colis
Jul 24, 2025
1.0
*** edit after the canned response from Banner Bank*** thank you for not leaving your contact information or a way to reply to you. I did email David Kassis- the Issaquah Branch "Managers" boss, however he did not respond. The manager of the Issaquah branch was not interested in helping, so I'm not sure who you suggest I reach out to. Thank you**
If I could give a “0” I would. Worst customer service I have ever received in any field in 47 years of my life. From the moment I walked in, the “manager” appeared as though I was interrupting her- she was rude, not interested in finding solutions and ultimately leaving my son stranded in another country with no access to his account. Her business card says she’s a VP? If the company is a reflection of her attitude- I strongly suggest banking elsewhere.
What are the regular operating hours of Banner Bank in Issaquah, WA?
Banner Bank in Issaquah is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is Banner Bank Issaquah open on public holidays?
No, Banner Bank Issaquah is closed on certain public holidays including November 11, November 27, and December 25, 2025.
Where is Banner Bank located in Issaquah?
Banner Bank is located at 1375 NW Mall St, Suite 1, Issaquah, WA 98027.
Does Banner Bank Issaquah offer drive-through banking services?
No, this Banner Bank location does not have drive-through banking services.
How can I contact Banner Bank in Issaquah?
You can reach Banner Bank in Issaquah by phone at +1 425-395-1199 or email dorothy.mann@bannerbank.com.
What is Banner Bank's motto and commitment to clients?
Banner Bank is committed to 'Doing the right thing,' focusing on delivering competitive financial services since 1890.
What other services or businesses can I find near Banner Bank in Issaquah?
Nearby, you can find AmericanWest Bank, Peanut Labs cafe, and Dayspring Behavioral Health, among others, offering financial, dining, and healthcare services.
Are there places to eat near Banner Bank Issaquah?
Yes, Fortunato Chocolate (a chocolatier and restaurant) and Gaslamp Bar & Grill (an American restaurant and pub) are nearby for dining options.
What nearby recreational or educational facilities are close to Banner Bank?
Nearby recreational and educational spots include Nicks Magnificent Indoor Playground, Washington Fencing Academy, and Brain Child Learning Center.
How can nearby businesses benefit customers visiting Banner Bank Issaquah?
Customers might combine banking trips with visits to nearby insurance services like Eastside Insurance Services or get consulting from Eastside Consultants Inc during their visit.