KeyBank

3.8
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
305 E 2nd St, Grandview, WA
98930, United States

Hours

Reviews

3.8
12 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
1
1 star
2
  • JC
    Jennifer Charvet
    Jan 29, 2024
    5.0
    Friendly Service. ATM Access. Drive thru. They usually know you by your name. I have had a good experience with the bank tellers and bank managers
  • MM
    Maria Lucia Moreno
    Nov 28, 2022
    1.0
    Terrible from the start. Didn't want to honor the 200 sign on bonus. I am currently locked out of my account for supposedly over drafting which I know I didn't. They have locked me out three times total, been asked to come into local branch( view) Three times to show ID which one letter said the they thought it was fake?, have received over 20 letters from them all contradicting what the last one daid, the phone operates are not at all helpful. Tell me why even if I was overdraft but I'm not wouldn't at least let you access to visual see your bank transactions? That to me is illegal. I am so insulted by what they have done to me I don't care to hear anymore excuses. I am not to blame whatsoever and I refuse to be spoken down too or insulted anymore.
  • SJ
    Stacy Johnson
    Mar 4, 2019
    2.0
    When we first opened our account in 2005 they were great. However they quickly declined. High staff turnover. New staff not as friendly, professional, or experienced. Despite our good credit we couldn’t get a home loan from them. HAPO did it with ease for us. A few other times we have dealt with them for loan purposes and every time it has been the most complicated process often with less then ideal outcomes. KeyBank is the banking world equivalent of a stereotypical car salesman. Full of promises, only to change the deal slyly at the very end or leave out key information until you are too far into the process. Go to a credit union before going to KeyBank. On the technical side their app is faulty. It takes anywhere from 4-10 tries to do a deposit on the app, you get error message after error message and sometimes it doesn’t work at all. When you contact them they argue That it should work or that it’s working fine or that they will look into it and nothing changes. Again, HAPO’s app deposits checks quickly without issues. KeyBanks corporate customer service is in a foreign country, HAPO local. I’m starting to think after writing that that two stars might be too generous.
  • MD
    mimi diaz
    Apr 2, 2018
    4.0
    Bank

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Grandview, WA?

KeyBank in Grandview is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.

Does KeyBank offer drive-through banking services at this location?

Yes, KeyBank Grandview has drive-through hours Monday through Thursday from 9:00 AM to 5:00 PM and Friday until 6:00 PM.