Columbia Bank

3.2
15 reviews

About

BankBusiness Banking ServiceLoan AgencyUmpqua Bank
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Location

Columbia Bank
5303 Pt Fosdick Dr, Gig Harbor, WA
98335, United States

Hours

Reviews

3.2
15 reviews
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  • TS
    Tiffany Snow
    Dec 26, 2025
    1.0
    The GH Branch has horrible customer service. I have had all of my business and personal accounts with Columbia Bank for 20+ years. Since the Columbia/Umpqua acquisition, there’s been a sharp decline in the quality of management and tellers. If you’re thinking of opening an account, don’t!
  • DG
    Diana Gnegy
    Sep 30, 2025
    2.0
    Wait times too long. Not enough tellers!
  • BG
    B'sspot Grill
    Sep 10, 2025
    1.0
    If you have to have a new debit card printed here be sure to check it or have them check it before you leave, so that you don't end up in an embarrassing situation with a cart full of groceries and a card that doesn't work. However, whatever you do stay away from the lady in the desk on the right nearest the tellers. She might need a lesson in customer courtesy. And to think I drove 20 miles for all that.... If this happens again I'll choose the faceless snail mail option.
  • JN
    Jonas Nicholson
    Jul 17, 2025
    1.0
    World's worst bank! Your money, reputation, and mental health will be put at risk if you bank here. I've been a loyal client of Umpqua Bank for 15 years. Since their acquisition of Columbia Bank in 2024 they have gone down hill, fast. First by being woefully understaffed at this particular branch, and more broadly in their treasury management and fraud department. I've never witnessed and institution go from so good to so dangerously bad in such a short period of time. Avoid at all costs!

Frequently Asked Questions About Columbia Bank

What are the regular business hours of Columbia Bank at 5303 Pt Fosdick Dr in Gig Harbor?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does Columbia Bank offer drive-through banking hours?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.