Business Details
About
BankBusiness Banking Service
Heritage Bank serves customers like you. Your neighbors. The couple who owns the storefront across town. The customers we serve bring their unique heritage—and unique needs—to our bank.
To help our customers achieve their goals, we offer a complete array of banking services and tools for businesses as well as individuals. Our focus is on our communities: helping customers in our local markets build their heritage.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
13 reviews
5 stars
6
4 stars
3
3 stars0
2 stars0
1 star
4
- TSTrevor SouthallApr 26, 20251.0Do not open an account here if you are working class. I recently opened an account here and began the process of moving everything over, including the direct deposit with my employer. My employer which is a large, local healthcare company had to issue me a paper check for one pay period. I deposited my check and there was an arbitrary 13 day hold put on it. The customer service couldn't tell me why they would do that extremely long amount of time. They also didn't care that my mortgage payment was supposed to be going through. The bank wouldn't do anything to help me and shamed me for needing my paycheck to pay my mortgage. If you're not wealthy, this bank is not for you.
- DCDanny CochranDec 9, 20201.0We recently moved to the area and need to set up a account. We called to see what tye process for that would be and were told the lobby is closed so come through the drive through and they will let you in and review account options. When I arrived the person at the drive through acted annoyed that I would even ask and told me to go home and fill out a application on line.... if I was approved for a account they would contact me.... I owned a multi million dollar business in another state and am bringing a considerable amount to the bank I choose, This bank is not it. I made a appointment with another bank and am setting up multiple accounts this afternoon. I would prefer to give my business to a smaller more local bank, however after this experience I am doubtful they are capable of handling my needs.
- BBBen BrownOct 19, 20181.0Went in on my lunch break to exchange ten dollars in quarters for a ten dollar bill. They wouldn't do it! Looked at me like I was crazy. Not busy at all, in fact three other people were just standing around doing nothing. I was told I needed an account to do this transaction. Really? I thought you were a bank. Minus one for customer service.
- MAMarilyn AllersJan 4, 20185.0Great customer service
Frequently Asked Questions About Whidbey Island Bank
What are the operating hours of Whidbey Island Bank's Freeland branch?
The Freeland branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends. Special holiday closures include November 11, November 27, December 25, and January 1. On December 24, the branch is open from 9:00 AM to 3:00 PM.
What types of banking services does Whidbey Island Bank offer?
Whidbey Island Bank offers services including personal and business checking and savings accounts, loans and lines of credit, online and mobile banking, treasury management, wealth strategies, and financial management tools.
Does Whidbey Island Bank have facilities accessible to people with disabilities?
Yes, the bank has wheelchair accessible entrances and parking, as well as a drive-through facility for customer convenience.
How can I contact Whidbey Island Bank for support at the Freeland location?
You can contact the bank by phone at +1 360-331-5868, toll-free at +1 800-455-6126, or by email at Support@HeritageBankNW.com.
Does Whidbey Island Bank provide mobile banking apps?
Yes, there are mobile banking apps available: the iOS app can be downloaded from the Apple App Store and the Android app from Google Play.
Where is Whidbey Island Bank located in Freeland?
It is located at 5590 S Harbor Avenue, Freeland, WA 98249, USA.
Are there other banks near Whidbey Island Bank in Freeland?
Yes, nearby banks include Wells Fargo, WELLS FARGO BANK, Peoples Bank (WA), and another Whidbey Island Bank location.
What nearby services can I find close to Whidbey Island Bank in Freeland?
Close to the bank you can find Whidbey Animals' Improvement Foundation thrift store, Porter Whidbey Insurance, Inc, Caig Buchanan mortgage brokers, and Greater Freeland Chamber of Commerce among others, which may be helpful for your financial and community needs.
Are there any local art galleries or community spots near Whidbey Island Bank?
Yes, Freeland Art Studios is nearby where you can explore local art; also, The Jester’s Keep toy store and hobby shop can be a fun visit before or after banking.
How can nearby transit stops or local businesses assist in finding Whidbey Island Bank?
While specific transit stops aren't listed, nearby landmarks such as Wells Fargo bank and Porter Whidbey Insurance can help identify the area. Visiting local businesses like Dean Tile and Design or Whidbey Water Services can also guide you toward the bank's location on S Harbor Avenue.