Business Details
About
BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Location
Hours
Reviews
3.4
29 reviews
5 stars
17
4 stars0
3 stars
1
2 stars0
1 star
11
- ELEric LyonSep 15, 20255.0Very happy with the service I got at this Columbia Bank (formerly Umpqua Bank) branch. I had a large set of complicated transactions I had to make and Jillian handled all of them expertly. She was totally awesome! Thanks!
- LLLou LouAug 28, 20251.0i guess no-one has most worse experience like i had. about couple of years ago my business account hacked for $76,500. Bank did NOTHING for me. Bank could follow and find who did this but they never did and let some one took my $76,500. that easy. I even opened police case number but the bank was responsible to find out. At the time Miss YONG ANDERSON was vice president of that branch in Tacoma, WA and she did nothing to protect me as a honest long time customer. she just said oh i'm sorry. Hope she loose that much money one day.
- SGSarah GirkadirkAug 16, 20255.0Came into this branch at the last ten minutes before closing. The gal behind the counter was so friendly and helpful. She was able to get two main transfers done within a couple of minutes and I was out of the bank within 5 minutes on Saturday. I really needed to make some transfers for these business checking accounts and this branch is open one hour longer than most branches on Saturday. Thank you for letting me sneak in on a weekend for some speedy banking!!
- IOIke OkoliAug 1, 20251.0I am a representative of a healthcare business and have been using this branch monthly for over a year to cash petty cash checks. I consistently run into the same issue at this location, where employees seem confused by the transaction and attempt to charge a $5 fee, treating it as a standard individual check cashing transaction. The Umpqua Bank branches downtown and at 601 N I Street location have a clear and efficient procedure for this process, which I believe would be a great model for this location. I would appreciate it if you could ensure that your staff is properly trained on the procedure for handling petty cash checks for business accounts.
- JGJeni GregoryJul 9, 20251.0How I MISS the good old days of customer service and person to person communication. Speaking to an answering machine does not cut it. Being on hold for long periods of time, only to be cut off without accomplishing anything, just is not my cup of tea. Could someone tell leadership (or preferably someone who cares!!) that I cannot embrace the suck of this crappy service anymore
Frequently Asked Questions About Columbia Bank
What are the regular business hours for Columbia Bank at 2401 Mildred St W, Fircrest?
Columbia Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is the drive-through service available at Columbia Bank, and what are its hours?
Yes, Columbia Bank offers drive-through service Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Are there any holiday closures for Columbia Bank?
Columbia Bank is closed on November 11, November 27, December 25, and January 1 for holidays.
How can I contact Columbia Bank in Fircrest?
You can reach Columbia Bank by phone at +1 253-566-1172 or via email at fircrest@columbiabank.com.
Where is Columbia Bank located?
Columbia Bank is located at 2401 Mildred St W, Fircrest, WA 98466, USA.
What banking services does Columbia Bank provide?
Columbia Bank offers financial solutions for individuals and businesses including business banking services and loan agency services, combining national bank expertise with community bank care.
Can I book appointments online with Columbia Bank?
Yes, you can book appointments online through their reservation system at https://outlook.office365.com/owa/calendar/Fircrest1@Columbiabank.com/bookings/
Which nearby banks can I visit along with Columbia Bank?
Nearby banks include Umpqua Bank and KeyBank, both of which offer various financial services and could be convenient alternatives or complements to your banking needs at Columbia Bank.
Are there any family-friendly attractions near Columbia Bank?
Yes, nearby family-friendly places include Odyssey 1, which features amusement park attractions like laser tag and an arcade, making it a fun spot to visit before or after your banking needs.
What healthcare services are available near Columbia Bank?
Nearby healthcare services include Fircrest Children's Dentistry, Beltone Hearing Care Center, and local chiropractors like Dr. Darryl Roundy and Atlas Family Chiropractic, providing dental, hearing, and chiropractic care options.