Qualstar Credit Union - Federal Way Branch

3.9
65 reviews

About

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Qualstar provides sound financial products and services who work hard for the money and want to make the most of it! From basic savings and checking accounts that earn interest to auto loans, credit cards, home loans and more! Use Mobile Banking to manage your account - account history & pending holds, transfers, loan payments, Bill Payer and electronic check deposit are available to ensure you always know what's going on with your accounts and loans. Android and iPhone apps are available in their respective app stores. Contact us today to open an account, or ask for more information!

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Qualstar Credit Union - Federal Way Branch
1825 S 316th St, Federal Way, WA
98003, United States

Hours

Reviews

3.9
65 reviews
5 stars
43
4 stars
4
3 stars
1
2 stars
2
1 star
15
  • CC
    Celine
    Oct 15, 2025
    5.0
    Ricky helped me refinance my car and was able to reduce my payments, which was my main objective. Not only did he make the process, quick, efficient, and stress free, he was kind, patient, knowledgeable, and genuinely seemed like he wanted to help. Highly recommend working with Ricky!!
  • RC
    Rj ColdKidd
    Sep 17, 2025
    1.0
    Terrible bank. If you’re not in the union take your business elsewhere.
  • NR
    Niloofar Rezaei
    Aug 6, 2025
    5.0
    I just wanted to say a big thank you to Ricky m for helping me refinance my car. He prepared everything in such a short amount of time and made the whole process super smooth. Thanks to him, I’m now saving a lot of money! He also took the time to introduce me to another great product that Qualstar provides, which I really appreciated.
  • MW
    Marquis Wright
    Aug 5, 2025
    1.0
    Consistently poor service
  • LP
    Linda Perry
    Jul 11, 2025
    5.0
    I cannot recommend Nicholas from Qualstar Credit Union's call center highly enough! He has been an absolute game-changer for me in my journey to improve my credit and manage my finances. From day one, Nicholas has been incredibly knowledgeable, patient, and supportive, offering me invaluable guidance and insights into the world of banking. His commitment to finding the best loan options to fit my budget and his dedication to keeping me informed have helped me raise my credit score significantly. I truly appreciate Nicholas's hard work and expertise, and I wholeheartedly believe he deserves recognition and a well-deserved raise. Thank you, Nicholas, for your exceptional service! 😊

Frequently Asked Questions About Qualstar Credit Union - Federal Way Branch

What types of financial products and services does Qualstar Credit Union - Federal Way Branch offer?

Qualstar Credit Union offers a variety of financial products including savings and checking accounts, auto loans, credit cards, home loans, and more.

What are the operating hours of the Federal Way branch of Qualstar Credit Union?

The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:30 AM to 6:00 PM. It is closed on Saturdays, Sundays, and major holidays.