KeyBank

2.4
29 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
32400 Pacific Hwy S, Federal Way, WA
98003, United States

Hours

Reviews

2.4
29 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
19
  • SA
    safiullah ayubi
    Dec 22, 2025
    5.0
    Thanks for helping guys
  • AA
    atiqullah ayobi
    Dec 22, 2025
    5.0
    Nice people working great
  • SJ
    Stephanie Jones
    Oct 10, 2025
    1.0
    KeyBank use to be a good bank now they suck they are not helpful even if you have been banking with them for years very disappointing.
  • MC
    Magdiel De la cruz
    Sep 3, 2025
    1.0
    I open a checking account I deposit a check. And clear, And after was in my account they block my account, They need a verification of my documents, so they keep my money, GHANIA. Is the one the open my account. And now they keep my money. I try to closed the account and they tell me they can even closed. Until I send a letter from the social security and bs more. I tell the branch in longview wa, who I can talk to this matter above the federalway manager. And they tell me. Not one.
  • HI
    Heather Ingersoll
    Jul 28, 2025
    1.0
    Just the worst bank. Ever. Deposited a check on saturday in branch with a teller expecting it to be available on monday the next business day.... I got an email back for another review.I left with no available way to respond.Saying that they consider tuesday the next available business day... In a world with instant Transfers, that happen 24 hours a day, 7 days a week and U.S mail is also delivered on sundays, There's no reason why Monday wouldn't be considered.The next business day at a major bank.... I guess mondays we don't do business at key bank lol Just the worst, Which is why I barely use the key bank account.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Federal Way, WA?

KeyBank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. The bank is closed on Sundays.

Does KeyBank in Federal Way offer drive-through services?

Yes, the Federal Way KeyBank branch has drive-through hours that align with the lobby hours, open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturdays from 10:00 AM to 1:30 PM.