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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
This bank use to be amazing, they almost treated you like family, very helpful. NOW the new people they have working there including the manager is HORRIBLE. They make everything difficult and treat you like you’re a trash.
DM
David Money
Feb 3, 2021
1.0
Really deserve no stars. Terrible experience!!!Do not go to this bank. They will charge you fees and not disclose these fees to you. I had an account and monthly fees were not disclosed. My daughter had a joint account with my wife here and monthly fees were not disclosed. We went up to change to a new no fee account which took over two hours (long before COVID times). Now we find out not from the bank of course that fees never stopped coming out of the account. DO NOT go here, they will STEAL your money.
What are the regular business hours of KeyBank in Federal Way, WA?
KeyBank in Federal Way is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sundays.
Does KeyBank offer drive-through service hours?
Yes, KeyBank's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sunday.
Is KeyBank in Federal Way closed on any upcoming holidays?
Yes, KeyBank will be closed on November 11, November 27, and December 25, 2025.
What banking products are available at KeyBank Federal Way?
KeyBank offers Checking and Savings Accounts, Certificates of Deposit (CDs), Loans and Lines of Credit, Credit Cards, and Investment services.
How can I schedule an appointment at KeyBank Federal Way?
You can schedule an appointment online through their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH47310077&fs=1&appointmentTypeGroupId=banking&ch=yext
What convenient banking services does KeyBank provide?
KeyBank offers services including ATMs, Online and Mobile Banking, Safe Deposit Boxes, Investment Services, and the KeyBank Relationship Rewards program.
How can customers contact KeyBank Federal Way by phone or email?
You can call KeyBank at +1 253-838-8550 or the alternate phone +1 206-870-2559. Email inquiries can be sent to WA0077_Keycenter@KeyBank.com.
Which nearby restaurants can I visit before or after banking at KeyBank Federal Way?
You can try Puerto Vallarta Bar and Cantina "The Port" for Mexican food, Pho My Chau 2 Restaurant, Chicko Chicken Federal Way, Hak San Teriyaki for Asian cuisine, or Tully's Coffee for a casual bite.
Are there any convenient coffee shops near KeyBank Federal Way?
Yes, Asensio Coffee and The Daily CAFE are nearby options where customers can enjoy coffee or a casual meal before or after visiting KeyBank.
What nearby services might be useful alongside a visit to KeyBank Federal Way?
Nearby you can find The UPS Store 0174 for printing and shipping, Evergreen Skin Care Solutions for spa services, and Best Campus Cleaners or Lighthouse Laundry for dry cleaning needs.