KeyBank

2.8
14 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1918 Sw Campus Dr, Federal Way, WA
98023, United States

Hours

Reviews

2.8
14 reviews
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7
  • SJ
    Stephanie Jones
    Oct 10, 2025
    1.0
    This bank use to be amazing, they almost treated you like family, very helpful. NOW the new people they have working there including the manager is HORRIBLE. They make everything difficult and treat you like you’re a trash.
  • DM
    David Money
    Feb 3, 2021
    1.0
    Really deserve no stars. Terrible experience!!!Do not go to this bank. They will charge you fees and not disclose these fees to you. I had an account and monthly fees were not disclosed. My daughter had a joint account with my wife here and monthly fees were not disclosed. We went up to change to a new no fee account which took over two hours (long before COVID times). Now we find out not from the bank of course that fees never stopped coming out of the account. DO NOT go here, they will STEAL your money.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Federal Way, WA?

KeyBank in Federal Way is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sundays.

Does KeyBank offer drive-through service hours?

Yes, KeyBank's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sunday.