KeyBank

2.9
15 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1918 Sw Campus Dr, Federal Way, WA
98023, United States

Hours

Reviews

2.9
15 reviews
5 stars
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1
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1
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0
1 star
7
  • KB
    Kristina Berzoi
    Dec 29, 2025
    5.0
    I am very pleased with the experience of working with Imani Conway! She helped resolve my issue very quickly and efficiently. Thank you so much for your professionalism.
  • SJ
    Stephanie Jones
    Oct 10, 2025
    1.0
    This bank use to be amazing, they almost treated you like family, very helpful. NOW the new people they have working there including the manager is HORRIBLE. They make everything difficult and treat you like you’re a trash.
  • ME
    Mre Emzo
    Sep 1, 2019
    1.0
    The employee called Nikki is so mean af😏😏😏😏😏😏😏 and am not the only one who noticed it
  • MS
    MIKE SLY
    Dec 28, 2018
    1.0
    Wish I could give 0 stars, tell me depending on where my check was from there might be a fee... Well it's from you and still want to charge $7, if you won't cash your own checks for free then how can you say "might be." I will never go back here or recommend it to anyone, just go across the street to Fred Meyer for less than half that

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Federal Way, WA?

KeyBank in Federal Way is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sundays.

Does KeyBank offer drive-through service hours?

Yes, KeyBank's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. It is closed on Sunday.