Columbia Bank

3.5
26 reviews

About

BankBusiness Banking ServiceLoan Agency
Umpqua Bank helps people, businesses and communities find financial solutions that fit. We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.

Details

  • Drive-throughAvailable

Location

Columbia Bank
1900 S 320th St, Federal Way, WA
98003, United States

Hours

Reviews

3.5
26 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
2
1 star
8
  • KW
    K Williams
    Nov 22, 2023
    1.0
    Horrid customer!! Had to call the call for assistance after waiting 5 minutes. Teller came to the window eating and ia taking way longer rhan necessary to depoait check Came first and left second. Been here over 20 minutes and they making an error and questioning about new caccounts. Rhey are horrible. The bad hair day boy working and eating is horrible thus bank is trash and I will not be having any money direct deposited here
  • NT
    Nick Treat
    Sep 23, 2023
    1.0
    ATM doesn't work
  • LC
    Lindsay Colt
    Feb 11, 2023
    5.0
    I’m on an account that has new signers every year. They are wonderful and make everything so easy and efficient. I usually work with Rhonda, she’s amazing. I saw a review about long drive through lines that is way off base from my experience. I do drive up deposits once a month and there is usually no car in front of me, sometimes just one. I’ve never waited more than 5 mins in 2 years.
  • LC
    L C
    Jun 16, 2017
    5.0
    Love our local Umpqua branch on 320th. Always greeted with a smile. They know us by name (our dog too). Super customer service and always looking to assist.
  • KL
    Katy Laurencio
    Dec 26, 2016
    5.0
    I always receive prompt service Jennifer Dunn branch Mgr. Explains things about different options for my banking needs & also with a personal profile so I can walk away & retain all the information in terms so that when I come back I know what I'm talking about so I don't feel stupid & can make informed descions for myself, Thank You, Umpqua

Frequently Asked Questions About Columbia Bank

What are the regular business hours for Columbia Bank at 1900 S 320th St, Federal Way?

Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

Does Columbia Bank offer drive-through service?

Yes, Columbia Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.