Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Horrid customer!! Had to call the call for assistance after waiting 5 minutes. Teller came to the window eating and ia taking way longer rhan necessary to depoait check Came first and left second. Been here over 20 minutes and they making an error and questioning about new caccounts. Rhey are horrible. The bad hair day boy working and eating is horrible thus bank is trash and I will not be having any money direct deposited here
NT
Nick Treat
Sep 23, 2023
1.0
ATM doesn't work
LC
Lindsay Colt
Feb 11, 2023
5.0
I’m on an account that has new signers every year. They are wonderful and make everything so easy and efficient. I usually work with Rhonda, she’s amazing. I saw a review about long drive through lines that is way off base from my experience. I do drive up deposits once a month and there is usually no car in front of me, sometimes just one. I’ve never waited more than 5 mins in 2 years.
LC
L C
Jun 16, 2017
5.0
Love our local Umpqua branch on 320th.
Always greeted with a smile. They know us by name (our dog too).
Super customer service and always looking to assist.
KL
Katy Laurencio
Dec 26, 2016
5.0
I always receive prompt service Jennifer Dunn branch Mgr. Explains things about different options for my banking needs & also with a personal profile so I can walk away & retain all the information in terms so that when I come back I know what I'm talking about so I don't feel stupid & can make informed descions for myself, Thank You, Umpqua
What are the regular business hours for Columbia Bank at 1900 S 320th St, Federal Way?
Columbia Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Columbia Bank offer drive-through service?
Yes, Columbia Bank provides drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
Is Columbia Bank closed on any holidays?
Yes, Columbia Bank is closed on federal holidays including November 11, November 27, December 25, and January 1.
Where is Columbia Bank located?
Columbia Bank is located at 1900 S 320th St, Federal Way, WA 98003, USA.
How can I contact Columbia Bank by phone?
You can reach Columbia Bank at +1 253-926-4523 or their toll-free number at +1 866-486-7782.
Where can I find Columbia Bank's official website and social media pages?
Their website is https://locations.umpquabank.com/wa/federal-way/1900-s-320th-st. They are also on Facebook at UmpquaBankFederalWay320thSt, Instagram as columbiabank, Twitter as columbia_bank, and LinkedIn at https://www.linkedin.com/company/columbiabank/.
Are there any nearby ATMs for Columbia Bank customers?
Yes, there is an ATM labeled 'ATM - Columbia Bank' nearby as well as Navy Federal Credit Union ATMs close to the branch.
What dining options are available near Columbia Bank?
Nearby dining options include El Rinconsito | Federal Way 320 (Mexican), McGrath's Fish House (Seafood), Mama Stortini's (Italian and American), Red Lobster (Seafood), Buffalo Wild Wings (American and Bar), Ivar's Seafood Bar, and Bibim Express (Korean and Asian cuisine).
What shopping centers and retail stores are close to Columbia Bank?
Close to Columbia Bank are the SeaTac Village Shopping Center, T.J.Maxx, Carter's for children's clothing, and Federal Way Custom Jewelers for jewelry needs.
Are there beauty and wellness services near Columbia Bank?
Yes, nearby beauty and wellness services include Hair by Max, Ulta Beauty, Charlotte Tilbury, Benefit Cosmetics BrowBar, and Elegant Nails & Foot Massage.