KeyBank

3.3
52 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
6726 Evergreen Way, Everett, WA
98203, United States

Hours

Reviews

3.3
52 reviews
5 stars
26
4 stars
5
3 stars
0
2 stars
2
1 star
19
  • HD
    Heidi DuBose
    Oct 29, 2025
    5.0
    Got the job done!
  • KK
    Kappa
    Oct 24, 2025
    1.0
    I’ve banked with KeyBank for about seven years, and this latest experience completely broke my trust. KeyBank denied a legitimate dispute, reversed the provisional credit, and left my account negative for nearly five months. Multiple automatic payments bounced, and I was charged overdraft and NSF fees. Months later, the merchant refunded me directly—proving my dispute was valid all along. I had to change how I received and spent my money, and it caused months of unnecessary stress. The customer service was dismissive, and the investigator who handled my claim clearly didn’t care. I have every right to take legal action and would win based on the evidence I have, but I’m choosing to let God handle this. After two serious incidents, I’m walking away for good. The staff at my local Mukilteo branch have always been respectful; my frustration is directed at the corporate level that mishandled my case. I no longer recommend KeyBank to anyone. Seven years of loyalty gone. God bless, and may this be a reminder to put people before policy. Oh and mind you, I got did hella dirty before this and was unemployed for almost a whole year, KeyBank knew this as well. Wild huh? To take the last $2500 of someone who hasn't worked in a year and then hold it for almost five months when they're already struggling is another level of diabolical.
  • SJ
    Stephen James
    Oct 20, 2025
    5.0
    I just opened up several accounts, personal and business related. Sharmin was an absolute joy to work with. She was patient, thorough, and guided me through the entire process. I am very impressed by Sharmin and her professionalism and knowledgeable team. Everyone took the time and had the patience to answer all my questions and get me all set up and ready to roll. I recommend Key Bank and the professionals who work at this branch. Thank you!
  • MM
    Magic Mike
    Oct 10, 2025
    5.0
    The bank manager Sharmin is amazing huge help with my accounts today. Also Jennie has been there for as long as iv banked there over 10 years. Its really nice seeing the same helpful nice person when I do my banking.
  • WB
    Wendy Blea
    Oct 2, 2025
    5.0
    Thank you to Sharmin Shampa! For making our banking experience a success. Sharmin had the best solution to meet my financial goals. Great advice, service, and most of all Sharmin went the extra mile and always with a smile. Thank you for the kind and genuine service.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Everett, WA?

KeyBank in Everett, WA is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through service and what are its hours?

Yes, KeyBank offers drive-through service Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 1:30 PM. The drive-through is closed on Sundays.