WSECU

3.7
54 reviews

About

Credit UnionBankSavings and Loan AssociationCredit CardsHome Loan ProviderInvestment ServiceWSECU
WSECU is a member-owned credit union serving the people of Washington State. We combine a deep love for our state with exceptional personal service, lower fees and banking anywhere, anytime. The dollars our members deposit go right back into the community we're all a part of, helping our members build their homes and go to college, creating more jobs and strengthening our local economy. By virtue of banking with us, our members create shared prosperity for themselves and their communities. WSECU is federally insured by the NCUA. Equal Housing Opportunity.

Details

  • Wheelchair accessible entranceAvailable

Location

WSECU
1725 NW Louisiana Ave, Chehalis, WA
98532, United States

Hours

Reviews

3.7
54 reviews
5 stars
30
4 stars
6
3 stars
1
2 stars
5
1 star
12
  • SS
    Sami
    Dec 16, 2025
    2.0
    I went in a few nights ago to let my child cash in her piggy bank at their coin star. She was extremely happy to get to use her own money. However when we took the slip to the teller her attitude was extremely off putting. She seemed frustrated because she didn’t know how to do it for a non member (the slip says you are able to) and called over another person to help. In between there she made a comment about how “she wasn’t even ready” assuming she meant that when my daughter came up to her she was not ready. Again, they still couldn’t figure it out so she was going to have someone else come over. No biggie, but I let her know that I was going to go put my daughter in the car with her father so she didn’t have to wait any longer. As I was walking away she made a comment, but was quiet and I couldn’t make out what she said and I’d be right back anyways. I put my daughter in the car and went to go back to get her money for her and the doors were locked. The lady at the door just kept repeating that they were locked and she could no longer let me in even though the lady inside had my daughters money slip from coinstar. She said she’d be right back, grabbed the slip handed it to me and said “well she said she’d told you the doors would be locked”. I told her my daughters were excited and it truly doesn’t make sense why she wouldn’t have just finished the transaction rather then handing us the slips back when I was just in there and had to put my daughter in the car. Ultimately she talked to the manager and they had the first lady do the transaction. While opening the doors the lady however made it very clear that “this is a bank”, a “one time thing” and a “huge favor”. The first thing the teller said when I got to her was “I tried telling you they were locking it”. Truly I will never return to this bank and I hope your staff that was involved in this works on their customers service skills.
  • BW
    Ben Wood
    Aug 23, 2025
    5.0
    I’ve had an account for a significant amount of time. I have rarely had issues with my account, but the few times I do, it’s quickly resolved. The call center is extremely helpful and often doesn’t have a wait. This location is clean, large, and staffed with friendly and knowledgeable people.
  • KO
    Kirsten Otterness
    Aug 5, 2025
    5.0
    I have been with WSECU for a long time (20 years I think?). There was only one time I had an issue, it was resolved, and have been great since. I especially wanted to shout out to the lady that helped me yesterday 5/4/25 (I wish I knew her name). Fantastic job, professional, polite, patient, helpful, the list goes on. All the emoloyees i've worked with through the years have been great, but she was awesome!
  • DL
    Deston Lee
    Jun 20, 2025
    5.0
    Professional, fast, friendly financial services.
  • KM
    Karla Miles
    Aug 19, 2024
    5.0
    For over 25 years, I have been a member and I am so happy with the service received. WSECU has been there for me in unhappy times: my divorce, my Dad's passing and my Mom's health problems. WSECU hires compassionate and caring people. Also, Visa Fraud alerts you to possible misuse of your credit card. I love this security. Another benefit that WSECU has is helping their members find affordable home/ auto insurance. I have and will continue to recommend WSECU as a great financial institution.

Frequently Asked Questions About WSECU

What is the address of the WSECU branch in Chehalis?

The WSECU branch is located at 1725 NW Louisiana Ave, Chehalis, WA 98532, USA.

What are the operating hours of WSECU in Chehalis?

WSECU is open Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 9:30 AM to 2:00 PM, and closed on Sundays.