Peak Credit Union

3.5
60 reviews

About

Credit Union
Services include a drive-through and walk-up ATM. TwinStar Credit Union is a community credit union serving all of Washington state and the Portland, Oregon metropolitan area (Multnomah, Washington, Clackamas and Marion counties), with locations in Vancouver, Aberdeen, Hoquiam, Ocean Shores, Centralia, Chehalis, Onalaska, Morton, Parkland, Tacoma, Lacey, Olympia, Tumwater, Yelm in Washington, and Portland and Wilsonville in Oregon. If you live or work in any of these areas you can join.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Peak Credit Union
1320 S Gold St, Centralia, WA
98531, United States

Hours

Reviews

3.5
60 reviews
5 stars
33
4 stars
3
3 stars
2
2 stars
4
1 star
18
  • AH
    April Haury
    Nov 14, 2025
    3.0
    Very frustrating and super disheartening. I was making a payment on my loan and thought I would make my payment over the phone so I didn’t have to leave my dog alone at home again. I wasn’t told about the $20 over the phone payment fee and upon trying to call back I was told I can get my next fee waived? I understand the bank using this as a “training moment” as I was told when calling back but I’m too scared to make any payment with them over the phone again so I’ll only be going into branches from here on out and hope there isn’t another fee I wasn’t told about. I get and don’t want my whole loan payment canceled. I would prefer to just get my $20 back from this fee so I can pay another bill or get groceries with it. Update. I got my money back to pay necessary bills and an extra $10 for an apology. Still probably going to go into branch’s from here on out but very happy the team didn’t just forget about this and actually reached out to rectify the situation.
  • JJ
    JE
    Oct 24, 2025
    1.0
    15 years with Twinstar down the drain. The merger with Peak has been horrible. Move your money away from Peak if you know what’s good for you.
  • BB
    Blast
    Oct 1, 2025
    1.0
    Years of good banking. They make this merger and now we have an unusable app, and a much more confusing layoout for almost every service. This bank has become one of the biggest pains in my day. One whole hour just to make a normal account to account transfe
  • TM
    Tyler Mullins
    Sep 14, 2025
    1.0
    In their merge you would think a financial institution would have their "ducks in a row" before. Not twinstar, they will leave you locked out of your mobile banking all weekend.when you go online they tell you to download the peaks credit union app on the play store which is not even there yet. In my opinion that shows zero respect for their customers and shows me I will be banking somewhere else.
  • TT
    Techromancer
    Sep 13, 2025
    1.0
    Decided to change over their systems on a Friday at 7pm and block everyone's access to their accounts for at least two days. This is completely unacceptable as a bank. First thing Monday I'll be in to close my accounts and transfer elsewhere.

Frequently Asked Questions About Peak Credit Union

What are the regular operating hours of Peak Credit Union in Centralia?

Peak Credit Union in Centralia operates Monday through Friday from 9:00 AM to 5:30 PM and on Saturdays from 9:30 AM to 1:30 PM. It is closed on Sundays.

Is Peak Credit Union accessible to people with disabilities?

Yes, Peak Credit Union has a wheelchair accessible entrance and wheelchair accessible parking to accommodate people with disabilities.