KeyBank

Reviews

• CB

  Colin Bose

  Dec 19, 2020
  1.0
  Want to see incompetency at its highest level. Keybank and its Normandy branch will serve you a hefty dose of it under the banner of customer service. On the phone I was disputing a transaction of 6 payments of $648 and the banker on the line was trying to convince me that 6×648=$1536 which was deposited in the account. If you want to learn new arithmetic this bank is well equiped
• BL

  Bole Labuu

  Jul 30, 2020
  1.0
  The worst bank I have ever had
• JH

  John Hebert

  Oct 2, 2016
  1.0
  Be very careful with these folks. My father did business with them his entire business life, his personal money also. When he passed away this bank would not release his IRA money due to an error on their part. The bank would not produce the original documents, only what was on the computer screen. The litigation costs exceed the funds left, so the bank is happily keeping his remaining funds.
• MM

  Mae McWhorter

  Nov 3, 2015
  1.0
  Would not except a passport as a valid form of i.d. I had accounts with Keybank for 4 years. My boyfriend wanted to deposit his paycheck, from a corporate restaurant, into my account. Tellers were rude and had never heard of doing a third party check. You work at a bank are you kidding? When i spoke to the manager she stated he needed to have a state issued i.d. to do it, that his passport was not a valid form of i.d. The federal government accepts it but nope not good enough for keybank. I closed my accounts since this is the only branch convenient for me to visit. Never had any issues at my old branch, Lower Queen Anne, but had nothing but issues at this one. Stay away!

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