Umpqua Bank helps people, businesses and communities find financial solutions that fit.
We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all.
Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank.
Kim Shea at the Umpqua Bank branch on H Street in Blaine, Washington, provided an excellent experience. She was professional, personable, and very well-informed. Kim made navigating procedures with the bank transparent, seamless and efficient.
The entire environment was welcoming and friendly. I highly recommend Kim and this branch for anyone seeking great service. Five out of five stars!
RN
Resume Ninjas
Mar 23, 2025
5.0
We showed up last minute thinking opening a bank account would only take 5 minutes, but we quickly learned it actually takes about 40 minutes. Thankfully, Jonna was there to make the process smooth and stress-free! She has so much patience, is witty, friendly, and incredibly efficient. She kept everything moving quickly while still answering all our questions with a smile. Her exceptional service really turned what could have been a stressful experience into a pleasant one. Highly recommend Jonna for anyone needing great customer service!
DB
Dylan Bos
Aug 2, 2024
5.0
Exceptional staff willing to address your banking needs in a professional, kind, and timely manner. Our organization has been banking with Umpqua for several years now and I can easily say this is one of the best branches/banks we have been with. The branch manager Kim Shea and the rest of the staff do a phenomenal job. I highly recommend them to others, whether you have personal or business banking needs, they will take care of you!
JC
Jon WR Congo
Feb 6, 2024
5.0
What! Only one review?
We just met some of the staff there today and found their service to be very efficient, knowledgeable and helpful. Thanks, Team Umpqua!
LN
Laura Nelson
Nov 1, 2023
5.0
I have a daily deposit for work. I have gotten to know the staff and everyone is so kind and helpful. We usually can get a few laughs in while conducting business.