Wells Fargo Bank

Reviews

• MB

  Meighan Brodkey

  Dec 24, 2021
  2.0
  They have an amazing guy I try to change places in line to get because he is helpful the also have some horrific staff, some refuse to let you in before they close, others are just straight rude, they refuse to listen. Sadly one awesome employee does not make a great location, and does give some bright side and help but the rest 9f the time the experience is beyond painful - no matter how long you bank with them or how patient or kind you are to them sadly.
• PL

  Paulina Live

  Oct 29, 2021
  1.0
  They were really rude honestly I just felt discriminated while at this place. I don’t even know why I’m surprised to be honest.
• TD

  Tina DC

  Feb 14, 2019
  1.0
  Very disappointed with how I was talked to here. I just went in to withdraw funds for a payment and asked the teller if she had any additional info on her side about a deposit I didn't recognize. Yes I know most people don't complain about money GOING IN to their account. But I made clear that this transaction was from the day all their systems were down a little while ago (after a fire took out their server in Minneapolis), and said that I had withdrawn funds in person for a payment that day because they were unable to cut a cashiers check, not deposited it. I wasn't sure if there was an error, perhaps it had been withdrawn 2x and then reimbursed? But I had no record of the withdrawal, only a deposit. Anyway, was hoping for help with the issue. She talked to me as though I was stupid and just kept repeating slower and more loudly, "No you deposited it in branch, that's what it says" I know what it says. I calmly, multiple times said, well, It's wrong, I asked if she had additional information. She just looked at me like I was stupid and said what the screen read again. I CAME HERE TO ASK WHAT HAPPENED, not be told what the computer says. I did not make a mistake, I did not forget the deposit, and I also have no record of the withdrawal. She could have said she had no additional info about it but only after I got annoyed that she was saying the same thing and not listening, did she suggest I talk to a banker. Sorry that I walked in there in a sweatshirt and snowboots after being in the mountains instead of all dressed up the way everyone else was expecting professional treatment instead of condescension. This is not my first poor experience here. Upsetting as hell to have to walk out of there with people looking at me like at crackhead who can't manage my money. Never coming back. And I'm keeping that $200.

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