First Citizens Bank

2.6
5 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
300 110th Avenue NE, Bellevue, WA
98004, United States

Hours

Reviews

2.6
5 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • ME
    Mo Esmaeili
    Jul 29, 2025
    1.0
    This is the worst customer service I have ever seen. After three days of calling and wasting hours of time, not a single person has been able to solve my problem.
  • EH
    Emil Hovgaard
    Oct 6, 2022
    1.0
    Very dissatisfied for reasons I can’t disclose!
  • JP
    Justin Pagan
    Aug 3, 2020
    5.0
    I own a small business and bank with First Citizens through my business. I've been really happy with their service. They know who I am, I get personalized treatment, they were incredibly helpful with my PPP loan and their rates on loans have always been fair. I definitely recommend them as a friendly bank
  • MN
    Mia N
    Sep 26, 2019
    1.0
    Horrible service!

Frequently Asked Questions About First Citizens Bank

What are the regular operating hours of First Citizens Bank in Bellevue?

First Citizens Bank in Bellevue is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.

Does First Citizens Bank in Bellevue offer drive-through services?

No, the Bellevue branch of First Citizens Bank does not have drive-through service; it is closed all days for drive-through banking.