KeyBank

2.8
9 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
28 Highgate Commons Rd, Saint Albans, VT
05478, United States

Hours

Reviews

2.8
9 reviews
5 stars
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1 star
5
  • LJ
    Lisa Judge
    Jul 1, 2025
    5.0
    I love Key Bank! I used to only belong to credit unions. After frustration after frustration I switched. At Key Bank. They're fast. I can get in and out quick and I love getting my husband's paycheck on Wednesdays instead of Fridays. I also get to chat with the manager of the bank. Also they don't charge you an overdraft as long as you put the money in by the end of the day. Credit unions charge overdraft on a dollar and you have to call to negotiate removal.
  • SB
    Sierra B
    Jun 21, 2025
    1.0
    Straight from your website: "At the drive-thru, you can make deposits and withdrawals, transfer money between accounts, check balances, cash qualified checks and more. For our clients’ security, we will typically limit withdrawals at drive-thrus to $2,500 and will require proper identification for all transactions." I recommend training your tellers on this. It seems pretty basic to me. I was denied withdrawing MY money today despite having multiple government issued and valid IDs and my debit card for KEY BANK. Come on now...
  • DP
    David Patterson
    Jan 22, 2024
    1.0
    Probably the worst customer service ever!! The teller ( Craig Erickson) made me feel like I was being interrogated to cash a check. I don’t have an account with them and there is a fee. I didn’t care about that but he wanted my social and then occupation and that’s unnecessary information when I provided 2 forms of identification already. He said” well you can just go to your own bank”. He definitely has no customer service skills and is very disrespectful! I will never step foot in the bank again ! If you do back with them please stop and go to NEFCU the staff are great !!
  • JE
    Jeff & Vicki Eaton
    Aug 17, 2017
    5.0
    I have been banking with them since 2006. This a great bank and wonderful people to work. They are always there for you. Thank you Key Bank

Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank in Saint Albans, VT?

KeyBank is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Is there a drive-through service available at KeyBank in Saint Albans?

Yes, KeyBank offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM.