Truist

2.3
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12435 DILLINGHAM SQ, WOODBRIDGE, VA
22192, United States

Hours

Reviews

2.3
23 reviews
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14
  • JS
    jennifer suzans
    5 days ago
    1.0
    worst bank in the area, unprofessional management, awful banker named Grecia Saldivar who approached me and my husband with such disrespect and attitude. We waited 40 minutes to order foreign currency because one of the tellers Meena Singh assisted us to have a seat for a banker to do it.
  • JM
    Jessica Menendez
    Oct 21, 2025
    1.0
    This branch is an absolute disaster. I needed a wire transfer few weeks ago and one of the Spanish speaking bankers was rude, completely useless, and acted like helping a client was the biggest inconvenience in the world. The manager? She sits in her office doing absolutely nothing while clients pile up in the waiting chairs, glaring around for someone to assist them, and when she finally shows her face, she’s dismissive and rude. The staff are clueless, the branch is disorganized, nothing gets done efficiently, communication doesn’t exist, and somehow they think this counts as “professional.” It’s laughable. I can’t believe this place is allowed to operate. Avoid it unless you want to waste your time and deal with sheer incompetence.
  • AO
    Alyson Ohora
    Sep 15, 2025
    1.0
    Terrible
  • JS
    John Streufert
    Sep 15, 2025
    5.0
    I have been banking with Truist, Suntrust and Crestar since it opened at Dillingham Square. Their thoughtful staff has bent over backwards to be helpful at every stage of life as our children went off to school, as banking for assisting relatives was needed and most recently managing an estate. I have worked with 6 different staff members in the last two years. Each of them have been expert, highly professional and focused on customer service. I highly recommend Truist in general and the Dillingham branch in particular.
  • TA
    Tadios Alemayehu
    Aug 22, 2025
    2.0
    We were told to wait one hr. To get notarization because the mgr. Is on lunch break,no other worker can notarize

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.