Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
29 reviews
5 stars
10
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2
3 stars0
2 stars
3
1 star
14
- WJWilliam JohnsonNov 7, 20254.0Friendly polite and professional
- RDREALTOR Catherine DeMayOct 17, 20255.0I am shocked at the low ratings for this Truist branch. We had a GREAT experience! My husband and I were there yesterday (10/16/2025). We had to meet with a banker to do a simple transaction. We actually were at a different branch about 10 minutes away that didn't have an available banker to assist us. (Did we get upset and write a bad review...of course not!) We called this branch and spoke with Maleeha. She assured us that she could take care of us quickly. So, we drove 10 minutes to that location and were greeted with a very clean parking lot, super friendly staff, and a clean lobby. Maleeha saw us walk in (we've never met, so she was clearly keeping an eye out for us) and said she'd be right there. She had a customer in her office that she was finishing up with. We waited approximately 2 minutes. She came out and invited us into her office. Maleeha is outstanding!! It's clear why she's a Senior Relationship Banker. We were under a time crunch with my husband having an appointment in the next 15 minutes. She took care of us quickly and even had us laughing through the transaction. Great personality!! She is what great customer service is all about. My husband and I walked out of the bank and looked at one another...we both said the same thing...wow she's good! We will HAPPILY visit this Truist branch location any day. Thank you Maleeha, you made our day and my husband wasn't late for his other appointment!
- NMNoorrahman MangalSep 25, 20251.0I am not satisfied with their poor services. Waiting for more the 55 minutes in line for helping me in resolving issue related to my account.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Winchester, VA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a checking or savings account at Truist?
You can open accounts online, by phone, or at a branch. Online applications may take a few days for debit cards to arrive. Visiting a branch allows you to get a temporary debit card immediately.
Do I need a debit card or checks to use Truist's checking accounts?
Checking accounts at Truist come with options such as debit cards and checks, which are useful for everyday transactions including online purchases, rent payments, and deposits.
How do I activate my Truist debit card?
You can activate your debit card easily online to start making digital and in-person payments linked to your checking account.
What languages does Truist in Winchester support?
The Truist branch supports services in both English and Spanish to accommodate diverse clients.
What services are offered by Truist in Winchester?
Services include deposit transactions, loans, credit cards, mortgage loans, investment services, insurance, trust services by appointment, and foreign currency exchange.
Is there a convenient place to eat near Truist Winchester?
Yes, nearby dining options include Chick-fil-A, Wendy's, Five Guys, El Rancho Mexican Restaurant, Firenza Pizza, MOO THRU ice cream, and Japanese restaurant Okinawa, perfect for a meal before or after your banking visit.
Are there automotive services near Truist Winchester?
Nearby automotive services include NTB National Tire and Battery, Merchant's Tire & Auto Centers, 5 Star Auto Spa Car Wash, Diamond Auto Spa, and Murphy USA gas station, convenient for car maintenance during your errands.
Where can I find places for shopping close to Truist Winchester?
Nearby stores include Kohl's for clothing, Sephora for beauty products, Lowe's Home Improvement, HomeGoods for furniture and home goods, AT&T Store for mobile devices, and Vans shoe store.
Can nearby places help me plan my visit to Truist Winchester?
Yes, you can combine your banking visit with stops at nearby shops, restaurants, and automotive centers, like grabbing coffee at Joe Muggs Coffee or picking up books at Books-A-Million, making your trip more convenient and enjoyable.