Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
4.1
9 reviews
5 stars
7
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1 star
2
- SHSuzanne HastingsJul 14, 20251.0I previously owned a business and for over 3 years I had a checking account with Truist and also used their payroll services. During that time, I experienced major overcharges and service fees on my account, and was given the run around when I tried to resolve my issues. I am now filing complaints with the Better Business Bureau, Consumer Financial Protection Bureau and other regulatory and consumer rights organizations for Overcharges from Deceptive Practices and Hidden Fees. You should avoid using this bank at all costs! The tellers at the local branch are nice enough but they can’t help you with any problems on your account, so they will send you to their customer service department which is terrible!
- CHChristopher HicksJun 20, 20255.0Kind, patient and knowledgeable are great adjectives for the folks in this branch. I saw all of those things in one visit. I'm glad that they are there helping the community every day.
- MLMartin LazdovskisDec 22, 20241.0Most stupid bank ever. Just because of proximity to my residence Opened new account. Deposited couple check and my account had frozen because of fraud protection. Have entire account frozen and check frozen because there is some red flags. Talking with customer support/fraud protection it could take up to 120 days to resolve this. Talked with my clients and every one already had money withdrawn from their account. So where is the Money and how can I get it? Truist - This is 2024, all other banks that I deal with can resolve any issue within 7-10 days. Dear Truist I wish you future of Washington Mutual Bank
- DDDiana DeanJan 11, 20205.0Love this branch. Always helpful and friendly very convenient for me. Keep it when merger takes place.
- ABAmy BethNov 13, 20165.0Great people always willing to help and go the extra mile.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Williamsburg, VA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Williamsburg open for in-person banking?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a Truist account online, or do I have to visit the branch?
You can open your account online, visit a branch to open it in person, or call to open by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments.
What types of banking products does Truist offer at the Williamsburg branch?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What services can I expect at Truist Williamsburg?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, trust services by appointment, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
What languages are supported at the Truist Williamsburg branch?
The branch provides services in English and Spanish.
What nearby dining options are available around Truist Williamsburg?
Nearby dining options include Sportsmans Grille, Pizza Hut, Thai Tara Sushi & Bar, McDonald's, Subway, and Starbucks, which you might visit before or after your banking appointment.
Are there nearby services for personal care close to Truist Williamsburg?
Yes, you can find several beauty salons and barbers like All Things New Hair Studio LLC, Finecutz LLC, Shear Creations Professional Hairstyling, MB Lash and Beauty Bar, Luna Nail Bar, and Fonnails nearby.
How can nearby transit or transportation services help me get to Truist Williamsburg?
Marrow Transportation LLC offers limo and airport shuttle services nearby, which can help you conveniently reach the Truist branch for your banking needs.