At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Horrible long wait in line inside and outside bank. Only two tellers inside. Changing banks
WT
Wesley Taylor
Sep 2, 2025
1.0
Instead of a line, they should just put a row of recliners in. You will be waiting that long. Today I watched 6 people walk out while I was waiting in line.
They had one teller on the Tuesday after Labor Day.
The worst part is that it's been this way for 2 years and nobody cares.
They are losing their best teller Christie next week, so it's only going to get worse.
BB
Breezi
Feb 23, 2024
1.0
Absolutely awful. The bank tellers are not only rude but they're uneducated and unqualified for their job role.
KK
Kyle King
Aug 20, 2021
1.0
Just spent 45 minutes in the drive thru to deposit a check, watched 5 cars in the right lane that came after me come an go with no wait. Absolutely ridiculous
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the opening hours for Truist's drive-through service?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open a new account online, at a branch during business hours, or by phone. Note that certificates of deposit can only be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What services does Truist offer at their Williamsburg branch?
Services include deposit transactions, credit cards, business and mortgage loans, insurance, investment and wealth management, treasury and trust services, and foreign currency exchange.
Are appointments available at Truist Williamsburg and how can I book one?
Yes, you can schedule an appointment online through Truist's reservation URL provided on their website.
What languages are supported at the Truist Williamsburg branch?
Truist offers services in English and Spanish at this location.
Where can I find an ATM near the Truist Williamsburg branch?
There is a Truist ATM located nearby for convenient access to cash and basic banking services.
Are there any coffee shops near Truist Williamsburg where I can grab a drink before or after visiting?
Yes, Starbucks, Panera Bread, and Dunkin' are nearby coffee shops where you can enjoy a coffee or snack before or after your visit.
Which nearby locations can help with car maintenance or fuel when visiting Truist Williamsburg?
Nearby options for car services include Valvoline Instant Oil Change, Harris Teeter Fuel Center, Shell, bp America, and Exxon gas stations and automotive services.
What community or health facilities are close to Truist Williamsburg branch?
Nearby you will find Zion Baptist Church for community gatherings, Velocity Urgent Care and Sentara Urgent Care for health services, and Dental Care of Lightfoot for dental needs.