At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, though availability varies by location.
Can I get different bill denominations from Citizens ATMs?
Yes, Citizens ATMs dispense bills in $5, $10, $20, and $100 denominations, varying by location.
Do Citizens ATMs support card and phone tap transactions?
Yes, most Branch and Citizens Owned ATMs support card tap and phone tap transactions using a Citizens debit card loaded to your mobile wallet.
Can I customize my ATM experience at Citizens?
Yes, customers can set preferences such as language, receipt options including e-receipts, and Fast Cash at most Branch and Citizens Owned ATMs for a personalized experience.
Are cash and check deposits accepted at Citizens ATMs?
Cash and check deposits can be made at Full Service Citizens ATMs; please check specific site details for availability.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7, but those located inside stores or venues operate during the location's hours.
Does Citizens offer video teller services?
Yes, live video teller services and virtual assistants are available at select Citizens locations.
Is the Citizens ATM at 5060 Ferrell Parkway accessible for people with disabilities?
Yes, this location has wheelchair accessible entrances and seating, as well as a hearing loop for those with hearing impairments.
What nearby places can I visit around the Citizens ATM at Harris Teeter?
Near the Citizens ATM at Harris Teeter, you can visit grocery and pharmacy services at Harris Teeter itself, grab sushi at ZENSHI Handcrafted Sushi or Sakatomo Sushi, or stop by Starbucks for coffee.
How can nearby services like Blue Rhino Propane Exchange and Western Union benefit me when visiting the Citizens ATM?
While withdrawing cash at the Citizens ATM, you can conveniently visit nearby Blue Rhino Propane Exchange for propane services or Western Union for money transfers, optimizing your errands in one trip.
Are there nearby dining options to enjoy before or after using the Citizens ATM?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, Sakatomo Sushi, Little Caesars Pizza, and Seafood Kitchen, perfect for a meal when visiting the ATM area.