Wells Fargo Bank

3.3
30 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
699 Independence Blvd, Virginia Beach, VA
23455, United States

Hours

Reviews

3.3
30 reviews
5 stars
14
4 stars
4
3 stars
0
2 stars
0
1 star
12
  • PB
    Paola Barragan
    Oct 24, 2025
    1.0
    Samantha the manager, unhelpful, disrespectful and refused to show a policy she was very adamant about enforcing. She should not be working customer service if she cannot provide that. Gross! Don’t come here.
  • KN
    K Nightengale
    Oct 15, 2025
    1.0
    Not worth the time investment or loss of earned interest. I have a different bank and was added to an existing Wells Fargo account with my husband. We were in the appointment for about an hour. Our representative was extremely helpful and polite, though another employee (the other working representative) was rude and interruptive to our appointment. I never actually gained online access to the account because what our representative did not mention was that it would take 3 working days, a particular type of phone number, and other ridiculous hoops to jump through in order to set up the online account, which I feel should have been completed in the appointment. It's astonishing that a bank so riddled with scandal should demand so much from clients, all while charging outrageous fees, requiring high account balances, and offering little to no interest.
  • NL
    Natural Impressions LLC
    Sep 16, 2025
    5.0
    Why bank anywhere else? The location is convenient and the staff is friendly, courteous, and professional. We have been business clients with Wells Fargo for many years and it has been nothing but a pleasant experience. -Tom F / ACS Manager
  • WH
    Waylon Hernandez
    Jul 22, 2025
    1.0
    No help whatsoever. Along with ugly attitudes.
  • KK
    KODKIDD
    May 28, 2025
    1.0
    Extremely disappointed with Wells Fargo’s service today. I brought in a check from a customer to be cashed — a perfectly valid check — but because I had written my name on it for record-keeping purposes, they refused to cash it. That’s already frustrating, but it gets worse. I offered to call the customer while in the branch to verify everything, and even when I later spoke with the customer directly, he was just as upset — he confirmed the check was good and authorized. Despite this, Wells Fargo wouldn’t even take the check to destroy it or contact the customer themselves to verify. They were dismissive and inflexible. It’s disappointing to see a major bank handle something so simple with such a lack of basic customer service and common sense. I won’t be banking with Wells Fargo — and I certainly won’t be recommending them to anyone. Small business contractor here by the way!

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank offer at the Virginia Beach branch?

Wells Fargo Bank in Virginia Beach offers deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for the Wells Fargo Bank branch on Independence Blvd?

The branch operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.