Truist

2.7
26 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1433 KEMPSVILLE RD, VIRGINIA BEACH, VA
23464, United States

Hours

Reviews

2.7
26 reviews
5 stars
8
4 stars
3
3 stars
1
2 stars
0
1 star
14
  • RB
    roy bliss
    Dec 12, 2025
    4.0
    I've always been greeted very friendly at this bank . The tellers are awesome !!😊
  • HZ
    Hellen Zaragoza
    Jan 5, 2021
    1.0
    LACK OF SERVITUDE ATTITUDE!
  • KH
    k henry
    Nov 27, 2020
    1.0
    I needed to withdraw cash because we were taking a plane out of town the next day. The male teller says my ID was expired. I saw that it was but I had I idea it had expired. This teller, even though he knows me by name and I come in there all the time, refused to give me the cash. That is a first class jerk!
  • JP
    James Pemberton
    Aug 9, 2019
    1.0
    BB&T is probably the worst bank I’ve ever used. Definitely moving on from their “way of business.”
  • JB
    Jodie Brinn
    Dec 31, 2018
    1.0
    I go to BB&T Banks all over the state. And this one by far is the slowest BB&T Bank I have ever been to. I have been behind one car in the Drive-Thru line that is taking over 20 minutes. Every single time, which is a lot, I have to wait forever in the Drive-Thru. Sometimes I have tried to go inside and it takes just as long as. This bank has the worst service and the slowest service of all BB&T Banks I have ever been to!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.