Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
15 reviews
5 stars
4
4 stars0
3 stars
1
2 stars
1
1 star
9
- WAWalid AhmedJun 11, 20251.04 employees standing and chatting while no other customers in the bank, no appointments to attend but still not ready to open an account because it may take upto an hour to open an account! I had 20 minutes for them but unfortunately they didn’t open it and asked to come again on another day. Funny part, they scheduled me for 4 pm Tuesday! Does it make any sense?
- JMJanet MeyersMar 14, 20231.0This is the worst branch of any financial institution I have ever encountered. In order to open a CD, you apparently have to “apply” to qualify for a higher paying account, even when using existing funds on deposit. You can’t make this stuff up. Part of the application process involves being asked questions about accounts established at other financial institutions, which is none of their business. The rate you receive is apparently dependent on how you answer their questions, which seems totally unethical to me. Try to escalate any concerns to the Branch Manager, and good luck receiving a response. No thank you.
- JHJaliese HoltonAug 21, 20201.0Went to this BB&T first time ever to cash a title max check when i pulled up the lady was already rude she kept the check for over 5 minutes just looking at me through the window then came back and said we can’t verify who this came from and title max doesn’t open for another hour . I’ve cashed a check at another BB&T before a couple times with no issues ever ! this inconvenienced next and also made me feel discriminated honestly. Walmart doesn’t even call to verify . I wish i would’ve gotten her name !
- JEJennifer EstesJun 14, 20195.0Chrystal & Teresa and the rest of the staff have taken care of my parents banking for years. They always looked forward to going to the bank. As my parents aged, Theresa or Chrystal helped set up accounts with a daughter in a joint account. In their 90’s, my parents were no longer able to care for their finances. BB&T made the transition easy. Then when my father died this year, they were so helpful as we had to deal with Trust accounts, SS account, safe deposit boxes and credit cards. Everyone has been kind and patient in every circumstance. They are friends as well as advisors. Negative reviews over one phone call is ridiculous. It’s your loss to avoid this bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
Truist's drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What banking products does Truist offer at this location?
This Truist branch offers products including Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What services can I access at the Truist branch on General Booth Blvd?
Services include Deposit Transactions, Direct Retail Loans, Credit Cards, Business Loans, Night Depository Service, Mortgage Loans, Insurance Services, Investment Services, Treasury and Trust Services, International and Retail Wire Transfers, Leasing, Cash Management, and Foreign Currency Exchange.
How can I open a new account with Truist?
You can open a new account online, in-branch during business hours, or by phone. Online applications require waiting for mailed debit cards; branches provide temporary debit cards immediately. Phone assistance is available Monday to Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM at 844-4TRUIST.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making in-person and digital payments using funds from your checking account.
Are there nearby ATMs I can use along with Truist services?
Yes, nearby ATMs include the BB&T ATM and the Wells Fargo ATM, which can be convenient for cash withdrawals outside of banking hours or if you prefer self-service.
What dining options are close to Truist for a meal before or after banking?
Nearby dining options include Guadalajara Tropical Cafe for Mexican cuisine, Whiskey Kitchen for gastropub and vegetarian fare, Fresh Tapas & Tonics for tapas, Chicho's Pizza Strawbridge and Chico’s for pizza, Civil Libation Bistro for American cuisine, and Tropical Smoothie Cafe for smoothies and casual meals.
Where can I find fitness or wellness services near Truist?
Nearby wellness options include 9Round Fitness for workouts, Physiotherapy Associates for physical therapy, California Hair & Nail salon for beauty services, and One Hot Tan for tanning.
Can I schedule an appointment to meet with Truist financial advisors or service representatives?
Yes, you can schedule an appointment through the Truist appointment site at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment for personalized financial services and consultations.
What is a convenient phone number to contact Truist for inquiries?
You can reach Truist at their main phone number: +1 757-563-2217 for any questions or assistance.