Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
22 reviews
5 stars
8
4 stars0
3 stars0
2 stars0
1 star
14
- RMRussell MaukJun 27, 20255.0Mr. Martinez was very accommodating and a pleasure to work with.
- CWClaudette WoodhouseJan 20, 20251.0Do not recommend if you would like to receive service that puts the client first. Manager on duty 1/18/25, was very rude to my mother after failing to explain the benefit of overdraft protection. Will be finding a better branch location to better assist her
- KGKelsey GahringOct 30, 20241.0This is the worst Truist branch I've been too. They are always short-staffed with long wait times. This morning the drive through was closed 20 minutes after the bank openned and there were 2 employees just talking in the back while 1 employee was tending to all customers. Very unprofessional. 3 other customers walked out due to the long wait.
- DPDigna PagtalunanMar 7, 20221.0Teller rude and racial. Let me wait for long time even though I am first on the line . Thinking of withdrawing all my savings and checking account
- ARAnn RobbinsSep 26, 20181.0A lot of the tellers are Rude. Alana is fabulous but the rest.... Ugh
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours including drive-through services?
The Truist branch is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. The drive-through hours match these times except Sunday, when the branch is closed.
How can I open a new account at Truist?
You can open a new account online, at a branch during business hours, or over the phone by calling 844-4TRUIST. Note that CDs can only be opened at a branch.
Do I need a debit card and checks for checking accounts at Truist?
Checking accounts provide debit cards and checks to manage day-to-day transactions including online or in-store purchases, digital payments, and writing checks.
How do I activate my new Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments with your checking account funds.
What languages are supported by Truist at this location?
Truist provides services in English and Spanish at this branch.
What services and products does Truist offer at this branch?
Truist offers checking and savings accounts, loans, credit cards, mortgage services, online and mobile banking, business and personal banking, and wealth management services.
What nearby dining options are available around the Truist branch?
Nearby restaurants include Domino's Pizza, Wingstop, Vino Italian Bistro Kempsville, AJ Gators Sports Bar, Frankie’s Place for Ribs, Moe’s Southwest Grill, Hardee's, Papa Johns Pizza, and The Sweet Spot coffee shop.
Are there fitness centers near the Truist branch where I can work out before or after banking?
Yes, Kosama Virginia Beach and Burn Boot Camp are nearby gyms where you can exercise before or after visiting Truist.
What financial services or other banks are located near Truist for additional banking needs?
Nearby financial services include BB&T, TowneBank with ATMs, PNC bank, and other financial service providers such as Joshua Graham and Vita Kenney.