Truist

3.5
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
711 FIRST COLONIAL RD, VIRGINIA BEACH, VA
23451, United States

Hours

Reviews

3.5
16 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • AC
    Amy Chastain
    Nov 14, 2025
    5.0
    Have visited this branch from time to time with no issue. After a series of awful experiences with Teller errors at the Town Center location, just appreciate locations I've never had an issue more.
  • ES
    eric schmidt
    Feb 9, 2023
    5.0
    Nice people
  • TP
    Tammy Pycior
    Dec 14, 2020
    1.0
    Our bank Suntrust and BT&T have merged. Sun trust at Hilltop closed their lobby but the BT&T Bank Manager (on First Colonial) would not allow my husband and I to conduct business inside because their not fully merged yet. We could have used the drive in. I’m sorry but this is ridiculous; if the tellers can process Suntrust patrons outside, they can surly welcome us inside as they are doing for their current BT&T customers. This is the absolute worse customer service. This Suntrust should never have shut down without an operating bank available to its current customers. It scares me to think of what’s coming once this merger takes place.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.