Truist

3.1
23 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
916 S MILITARY HWY, VIRGINIA BEACH, VA
23464, United States

Hours

Reviews

3.1
23 reviews
5 stars
10
4 stars
1
3 stars
2
2 stars
1
1 star
9
  • RW
    Robert Wright
    Dec 31, 2025
    1.0
    The absolute worst branch to try to do business with. Lines are slow, the customer service is horrible and apparently the branch manager doesn't care that there are 10 people in line inside or 6 vehicles waiting in the drive thru line.
  • DB
    Dahlen Bradley
    Sep 11, 2025
    5.0
    I love this bank. Been coming here since 1989. From all the name changes, I still get great service.
  • AC
    AMINE CHAOUATE
    Jun 9, 2025
    1.0
    The worst customer service ever There is always a massive wait time And they will never help with any administrative services that you’ll need as little as a notary service
  • LE
    L E
    Jan 6, 2023
    1.0
    Worst bank ever. The new changes haven't made a difference at all. Customer service is terrible. Im sitting here now and have been for an hour waiting to be helped. And there's only 1 customer ahead of me. They are laughing and talking about personal stuff non related to banking. I cant belive this is happening. Ive seen people go to lunch and return and Im still sitting here and the lady is still with the same client. Worst bank ever
  • RK
    Remo Kareem
    Dec 4, 2021
    4.0
    Why are y'all one of the few closed on Saturday! Y'all are the closest to me and I need y'all to start opening on Saturday to 12 like the rest of the branches! Tighten up! :-) Or at least the Saturdays I need y'all!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.