At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Terrible customer service. Waited in line for 20 min with one person ahead. Other banks would be willing to work with you on the situation that had come up and they did not in anyway. Will be switching banks.
MS
Marshall Sinclair
Sep 16, 2022
1.0
It’s crazy this bank keeps a 4 star rating based on BB&T. I went into Truist this location and said I would be traveling to Chicago for a concert. My card has been declined over and over due to fraud. I’m stranded in Chicago and have spent 3 hours total on the phone trying to get my card back working but to no avail. I’ll be sleeping in the airport tonight and missing the concert. It would be amazing if customer service would pick up at the location. I now have to call the 1800 number on the back of my card and talk to people with a thick accent to try to resolve issues. They never solve anything. This service is unacceptable.
RB
Run-A-Way Bill
Mar 21, 2016
5.0
Banking does nit get any better than with SunTrust.
The "women" of SunTrust (especially the Pacific Avenue location) are (& have always been) personable, friendly & professional!
03.21.16
TM
Tiffany Mendez
Aug 4, 2015
5.0
I'm using their drive through like clock work every week and the ladies at the window are dolls! They treat you like you're a longtime friend, fantastic service!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a checking or savings account online at Truist?
Yes, you can open checking and savings accounts online. However, CDs can only be opened at a branch.
How can I activate my debit card from Truist?
You can activate your Truist debit card online to start making digital and in-person payments.
What are the regular branch hours for Truist?
Truist branch hours are Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
What services does Truist offer at this location?
Truist offers a variety of services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, trust services by appointment, and foreign currency exchange.
How can I schedule an appointment at Truist?
You can make an appointment online through their reservation URL at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Which nearby real estate agents can I consult after visiting Truist?
Nearby real estate agents include Anne Marie Burroughs-Realtor, Ann V. Malbon Sells Homes, Justin Acosta Realtor, Shannon Allen Luxury Homes, Kate Marks Real Estate, Susan Shaughnessy Realtor, and Flagship Realty. You might find it convenient to visit their offices before or after handling your banking needs at Truist.
Are there legal services near Truist if I need legal advice?
Yes, several legal service providers are nearby, including The Law Office of Elizabeth K. Barnes, Jason A Dunn Attorney at Law, Mona Schapiro Flax Attorney at Law, P.C., Purkey Jr Harry R, and Stallings Law Group, P.C. You can easily visit these offices when managing your financial or legal needs.
What dining options are close to Truist for a meal after my visit?
Nearby restaurants include Cuisine Concepts, Ray Ray’s At The Mayflower, and Chubbs -Tummy Treats-. These spots offer a variety of meal options for breakfast, brunch, or lunch after your visit to Truist.
What languages are supported at the Truist branch at 3450 Pacific Ave?
This Truist location supports both English and Spanish for customer service.