Truist

3.0
6 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3450 PACIFIC AVE, VIRGINIA BEACH, VA
23451, United States

Hours

Reviews

3.0
6 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • CC
    Chad Cundiff
    Sep 28, 2023
    1.0
    Terrible customer service. Waited in line for 20 min with one person ahead. Other banks would be willing to work with you on the situation that had come up and they did not in anyway. Will be switching banks.
  • MS
    Marshall Sinclair
    Sep 16, 2022
    1.0
    It’s crazy this bank keeps a 4 star rating based on BB&T. I went into Truist this location and said I would be traveling to Chicago for a concert. My card has been declined over and over due to fraud. I’m stranded in Chicago and have spent 3 hours total on the phone trying to get my card back working but to no avail. I’ll be sleeping in the airport tonight and missing the concert. It would be amazing if customer service would pick up at the location. I now have to call the 1800 number on the back of my card and talk to people with a thick accent to try to resolve issues. They never solve anything. This service is unacceptable.
  • RB
    Run-A-Way Bill
    Mar 21, 2016
    5.0
    Banking does nit get any better than with SunTrust. The "women" of SunTrust (especially the Pacific Avenue location) are (& have always been) personable, friendly & professional! 03.21.16
  • TM
    Tiffany Mendez
    Aug 4, 2015
    5.0
    I'm using their drive through like clock work every week and the ladies at the window are dolls! They treat you like you're a longtime friend, fantastic service!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.