I have had my fair share with banks over the years, then there is this branch, and wow they changed my perception of how a bank should be ran. Hilary, went up and beyond to get my paper work processed and my new membership taken care of. If you are on the fence about joining up go to this branch and they will change they way you think. Thanks again.
GB
G Beckham
Dec 19, 2025
1.0
I applied for an auto loan with this bank. The loan was never approved, which is fine. What’s not fine is how it was handled.
The bank canceled the application without notifying me. No call, no email, no status update. I only found out after following up myself. After that, they had the nerve to ask to pull my credit report again, despite the fact that the application had already been canceled on their end.
Auto loans are time-sensitive, and people rely on clear communication to make real financial decisions. Canceling an application without notice and then requesting another credit pull shows poor internal coordination and disregard for the customer’s credit.
I would not recommend this bank if you value transparency, communication, or protecting your credit score.
CF
Cyrus Ford
Dec 9, 2025
5.0
Had to go there for estate business on two separate occasions and we were helped by very professional staff members.
KM
Kristiana Mason
Nov 29, 2025
5.0
Stephanie helped us out with a car loan and did an amazing job. Very knowledgeable and personable! We loved her and will be back in the future!
DW
David Wilburn
Nov 26, 2025
1.0
Recently went into to complete an auto loan transaction that required a departure from the physical store and return which was communicated with the loan officer. Upon my arrival I was met by a rude loan officer that alienated my concerns, was extremely rude. He not bother to check with any colleague regarding my situation. He also shut the door in my face. This was a short white gentlemen with dark hair who is a loan officer at this location.
I would never in my life do business with this gentleman
Frequently Asked Questions About Langley Federal Credit Union
What services does Langley Federal Credit Union offer?
Langley Federal Credit Union offers investment services including wealth management and investment advisers, as well as various insurance services such as casualty, business, and personal insurance.
Where is Langley Federal Credit Union located?
It is located at 4625 Virginia Beach Blvd, Suite 107, Virginia Beach, VA 23462, USA.
What are the operating hours for Langley Federal Credit Union?
The branch is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 12:30 PM. It is closed on Sundays.
Is Langley Federal Credit Union a for-profit institution?
No, it is a member-owned, not-for-profit credit union dedicated to serving communities throughout Hampton Roads, Virginia.
When was Langley Federal Credit Union established?
Langley Federal Credit Union was established in 1936.
How can I contact Langley Federal Credit Union by phone?
You can reach them by phone at +1 757-827-5328.
Where can I find more information about Langley Federal Credit Union online?
More information is available on their website at https://www.langleyfcu.org/location-vb-town-center and their Facebook page at https://www.facebook.com/343937466150127.
What nearby dining options are available around Langley Federal Credit Union?
Nearby dining options include Bruegger's Bagels for breakfast and brunch, Starbucks for coffee, Dunkin' Donuts for coffee and donuts, and The Burger Bar by Wegmans for burgers and fast food.
Are there health services near Langley Federal Credit Union?
Yes, nearby health services include Athletico Physical Therapy, Aspen Dental, Motto Clear Aligners, Velocity Urgent Care, and Sentara Urgent Care clinics.
What nearby retail and service stores can I visit when I come to Langley Federal Credit Union?
Nearby retail and service stores include Mattress Firm Virginia Beach for mattresses, Office Depot Print & Copy and Office Depot Tech for printing and IT services, The Vitamin Shoppe for supplements, and Bath & Body Works for beauty products.