Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
10 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
3
- RSRob SmytheJul 22, 20191.0I went to this branch in July 2019. I needed to use their ATM to get cash for a haircut. I paid the ATM fee (since I’m a BOA customer instead of BB&T). The office was clean and staff friendly. That said, I needed to break the $20 into (2) $10 bills - seems simple, no? I was told they could only make change for account holders. The branch was empty, it was a single $20 bill, and I was refused this simple task. Further, I decided to call the branch phone number immediately after to let the manager know about my experience, only to find the phone number found on Google doesn’t work. This experience certainly does not entice me to do any actual banking with BB&T if this is the type of red tape I can expect.
- STSteve TerrillionJul 16, 20195.0Excellent, friendly and professional staff and customer service, with a personal touch. I’m always greeted with a smile and a welcome, these folks are terrific
- MJM JJun 22, 20185.0This review is not just for the branch, but for Ms. Venous. She has got to be the most knowledgeable, professional, courteous, fastest and accurate banker that I have dealt with period. I would give her 10 stars. Keep up the good work and best of luck in your career.
- TMTeresa MelendresJun 1, 20185.0Very friendly, helpful and knowledgeable! Wayne's customer service is outstanding.
- TMTony MedinaJan 19, 20185.0Friendly and Helpful staff!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist in Vienna, VA?
Truist in Vienna, VA is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is the Truist branch at 2670M Avenir Pl open for drive-through services?
No, the drive-through service at this Truist branch is closed every day of the week.
What types of banking products and services are offered at this Truist branch?
Products include Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services include Deposit Transactions, Direct Retail Loans, Credit Cards, Business Loans, Night Depository Service, Mortgage Loans, Insurance, Investment, Treasury, Trust Services by appointment, International and Retail Wire Transfers, Leasing, Cash Management, and Foreign Currency Exchange.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch during business hours. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital and in-person payments using the funds in your checking account.
What nearby dining options are available around the Truist branch at Avenir Pl?
Nearby dining options include District Taco and District BBQ for casual meals, Smashburger and Burger 7 for burgers, The Halal Guys for fast halal food, Jersey Mike's Subs for sandwiches, Starbucks for coffee, and Grove - Poke & Salad Bowl for healthy Asian fusion cuisine.
Are there any nearby beauty or wellness services near the Truist branch?
Yes, nearby beauty and wellness services include Laurén Diana - Hair Stylist & Make-up Artist, Color Spectrum Hair by Yogita LLC, Mahshid spa, and The Shops at Avenir Place offering beauty and spa services.
Where can I find medical care close to Truist's Vienna branch?
Nearby medical facilities include Inova Primary Care - Dunn Loring, Inova Primary Care, Inova Urgent Care - Dunn Loring, B3 Dental, MyEyeDr., Dr. Saira Thompson M.D., and Associates in Eyecare.
How can I make an appointment with Truist for banking services that require it?
You can schedule an appointment through the reservation URL at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment for services like Trust Services, Leasing, and Cash Management.
Does Truist offer online banking and mobile apps for customers?
Yes, Truist offers online banking and mobile apps available on iOS and Android platforms to manage your accounts conveniently.