Truist

1.9
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8385 LEESBURG PIKE STE A, VIENNA, VA
22182, United States

Hours

Reviews

1.9
20 reviews
5 stars
4
4 stars
0
3 stars
0
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1
1 star
15
  • MS
    Mason Scott
    Jun 9, 2025
    1.0
    This is the worst bank in the area, time and time again they just make you wait, i just waited 10 minutes to talk to someone and i was the only person inside. This place makes me want to leave Truist entirely
  • EC
    evelyn chong
    Jun 5, 2025
    1.0
    Awful!
  • SM
    Sherry Matini
    Jul 19, 2024
    5.0
    Thank you David Carrier, After going to three different locations and trying to do a simple transaction for a nonprofit organization. We ended up in there Tyson’s corner location and finally someone knew how to make us happy and put the smile back on our face and did exactly what needed to be done for us. Thank you for your help and hope to do more business with truist
  • JJ
    Jeremy
    Jul 12, 2022
    5.0
    Service here is usually pretty good, from my experience.
  • RT
    Richard Teneyck
    Jun 30, 2022
    1.0
    Worst customer service I’ve ever experienced it literally left me with ptsd I will never use this bank again!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.