Truist

1.9
20 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8385 LEESBURG PIKE STE A, VIENNA, VA
22182, United States

Hours

Reviews

1.9
20 reviews
5 stars
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0
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0
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1 star
15
  • MS
    Mason Scott
    Jun 9, 2025
    1.0
    This is the worst bank in the area, time and time again they just make you wait, i just waited 10 minutes to talk to someone and i was the only person inside. This place makes me want to leave Truist entirely
  • RK
    Rebeka Khorrami
    Dec 30, 2024
    1.0
    This location might as well just be an ATM! Their customer service is 0 and they NEVER answer their phones. I've actually been in the branch and dialed them with NO phones ringing! I'm not sure if corporate is aware of this or not or if they even care! What a waste of space on Leesburg Pike! I always end up contacting or going to the McLean branch even though it's further away!
  • CC
    Christina Cowan
    Jun 18, 2024
    1.0
    They never answer their phones!!!!
  • AO
    Abdellatif Osmani
    May 10, 2024
    1.0
    Rude old lady she needs to learn how to talk to people with respect
  • JJ
    Jeremy
    Jul 12, 2022
    5.0
    Service here is usually pretty good, from my experience.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.