First Citizens Bank

3.8
9 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
8521 Leesburg Pike, Vienna, VA
22182, United States

Hours

Reviews

3.8
9 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
2
  • MR
    Mansur Rahim
    Jul 17, 2025
    1.0
    I used this bank based on a recommendation from a real estate agent and it was a big mistake. If you are looking for construction lending, look somewhere else. They approved my loan and we settled. Once construction got started after zoning and permits were at hand, they never sent a single disbursement check to the contractor. I had to fund the entire project out of pocket. There was always an excuse as to why funds were not being disbursed and always a promise of a few more days to fix the internal issues they were having.
  • BW
    Brad Wiltbank
    Apr 1, 2024
    5.0
    10 years and counting. Zero mistakes. Perfect service.
  • KK
    K C (KC)
    Jun 6, 2023
    2.0
    Worst bank ever. Sent money to my son through Zelle on Tuesday and it will only be in his account on Friday!
  • KD
    Kristen Donohue
    Nov 26, 2019
    5.0
    I cannot say enough good things about my experience with First Citizens Bank, and in particular, their financing for my small business. I needed a loan for a renovation of my current space and besides offering me, hands down, the best interest rates out there, it was a personalized service that I have never experienced before. I feel like part of a "family" with this bank... I never thought I would hear myself say that! I feel good about the investment that I've made and I love knowing that I can call First Citizens and speak with someone (Eric, Tony or Bernadette) that knows my business intimately and can advise me. Consider this bank if you are looking for a business loan, particularly, if you want concierge-like service and great rates! It's a win-win.
  • TP
    Tony Palermo
    Oct 26, 2019
    5.0
    My wife and I have been visiting this nice branch and been helped by true professionals like Ms. Heydi Alvarez and Mr. Anthony LoBianco, We truly appreciate the nice smiles and the respect they show the customers and making all of our transactions so smooth always. Thank you so much for all you do. Sincerely, Tony and Jwan Halmat

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 8521 Leesburg Pike, Vienna?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is there a drive-through service available at this First Citizens Bank location?

No, the drive-through service is closed every day of the week at this location.