First Citizens Bank

3.8
9 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
8521 Leesburg Pike, Vienna, VA
22182, United States

Hours

Reviews

3.8
9 reviews
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  • MR
    Mansur Rahim
    Jul 17, 2025
    1.0
    I used this bank based on a recommendation from a real estate agent and it was a big mistake. If you are looking for construction lending, look somewhere else. They approved my loan and we settled. Once construction got started after zoning and permits were at hand, they never sent a single disbursement check to the contractor. I had to fund the entire project out of pocket. There was always an excuse as to why funds were not being disbursed and always a promise of a few more days to fix the internal issues they were having.
  • BW
    Brad Wiltbank
    Apr 1, 2024
    5.0
    10 years and counting. Zero mistakes. Perfect service.
  • KK
    K C (KC)
    Jun 6, 2023
    2.0
    Worst bank ever. Sent money to my son through Zelle on Tuesday and it will only be in his account on Friday!
  • TT
    Tj Taneja
    May 8, 2023
    5.0
    Just got in touch with Tony a personal banker at First Citizens. Amazing group amazing service best bank around
  • LK
    Lukas Klotzsche
    Jan 4, 2017
    1.0
    Very bad customer service. Stuff is not willing to help and gives wrong information. You get a strong feeling you bother them when you have a question concerning your account. Had to call my old branch in Bonita Springs Florida where I got the right answer within minutes. This branch is making me consider to switch banks!

Frequently Asked Questions About First Citizens Bank

What are the regular business hours of First Citizens Bank at 8521 Leesburg Pike, Vienna?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Is there a drive-through service available at this First Citizens Bank location?

No, the drive-through service is closed every day of the week at this location.