Wells Fargo Bank

2.7
40 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
21361 Epicerie Plz, Sterling, VA
20164, United States

Hours

Reviews

2.7
40 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
1
1 star
21
  • EB
    Ellen Bower
    Oct 4, 2025
    1.0
    I have been a customer at Wells Fargo since the beginning. Today, I experienced the worst customer service ever. In their effort to get people to use the ATM to deposit money (instead of waiting for a teller), they asked us to disclose how much money we were going to deposit in front of other customers. While I understand trying to clear the line, I find this violation of my financial privacy to be unacceptable. I will no longer use this branch.
  • AB
    Abby Baccam
    Sep 8, 2025
    5.0
    Every time I visit, the staff is professional, welcoming, and genuinely helpful. From opening credit cards to ordering foreign currency, and most recently sitting down for a consultation on how to maximize my benefits, each visit has been seamless and stress free. I have had the pleasure of working with Merdad during all of these visits, and I truly cannot say enough good things about him. He is one of the kindest people I have ever met. He is always patient, attentive, and thorough in answering every question. What stands out the most is how much he genuinely cares about his clients. He consistently goes above and beyond to recommend thoughtful and valuable solutions that make a real difference. I always leave feeling confident and supported, and that is entirely thanks to Merdad and the outstanding Wells Fargo team.
  • JL
    Jessy Luna
    Jul 24, 2025
    1.0
    I was there today to open an account for my daughter. Today being her birthday was very excited to be with her friends. We provided Kiran Panta her number 3 times. Unfortunately, she typed the incorrect one and we have no account to her mobile account. After an hour the teller is expecting for me to go again to correct her mistake. She just ruined my daughter’s birthday, she is not able to used the money that was giving to her. This facility is one of the worst ones to be. I do not recommend this place at all.
  • FS
    Farid Safdar
    May 27, 2025
    5.0
    Merdad provided comprehensive assistance in setting up our checking and savings accounts. He thoroughly explained the account features, terms, and conditions to ensure we fully understood our options. Furthermore, he guided us through the process of setting up the mobile banking app, ensuring seamless access to account management. He helped add the debit card to the mobile wallet, making transactions more convenient, and assisted in configuring Zelle for easy money transfers. His support made the entire process smooth and hassle-free.
  • YA
    Yaser AlSaghrji
    Aug 5, 2021
    1.0
    Bad service, one window has no people yet the banker rudely asks me to wait and never react for long minutes

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 21361 Epicerie Plz offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank in Sterling, VA?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and certain holidays such as November 11 and November 27.