Truist

2.8
56 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
22550 DAVIS DR, STERLING, VA
20164, United States

Hours

Reviews

2.8
56 reviews
5 stars
24
4 stars
2
3 stars
0
2 stars
1
1 star
29
  • AM
    Ashley Martines
    6 days ago
    5.0
    Los mejores tuve un problema con el cajero automático y me devolvieron mi dinero en minutos 🫶🏼
  • WW
    Warren Williams
    Nov 4, 2025
    1.0
    I , simply, came into Truist to cash a check drawn on their bank. Because I do not bank with Truist; I was told that they have to call and verify the funds. The agent at Truist has been calling; nobody answering. I am then told I have to wait until they receive return call to verify funds. Would I ever consider banking with Truist-NEGATIVE!
  • KM
    Katherine Marquez
    Sep 14, 2025
    1.0
    Worst experience. I went in to cash my check, the teller withdraws it from my account??! What type of incompetent people they have here!!!
  • DD
    David Doshay
    Jul 21, 2025
    1.0
    Worst bank ever. Apparently that’s not even their atm and they have no control over it.
  • MC
    Matt Chamberlain
    Jun 13, 2025
    1.0
    If you enjoy being legally recognized as an adult everywhere except your own bank, this is the place for you. Opened an account as a minor years ago, and despite being well into adulthood — like, paying taxes, rent, and aging out of my parents' health insurance adulthood — this bank still considers the account to be under custodial control. They never notified me that I’d need to manually request a change when I turned 18. Fast forward TEN YEARS and I still can’t withdraw or close the account without the original custodian’s approval. Apparently, I can get married, enlist, vote, and be held legally responsible for everything except managing my own money here. I’ve dealt with condescending reps who treat my frustration like I’m the problem, endless red tape, and policies that feel like they were written with a quill pen in 1862. It’s like they’re actively trying to make it difficult just to hang onto a few bucks longer. Avoid this place unless you want your financial life held hostage until someone grants you "permission" to access what's already legally yours.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.