Capital One Bank

1.8
49 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
21700 Towncenter Plz, Sterling, VA
20164, United States

Hours

Reviews

1.8
49 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
3
1 star
36
  • JY
    Jeanine Yabut
    Sep 14, 2025
    1.0
    This is the branch where people hack, scam, steal on people ‘s debit card to withdraw on ATM without their knowledge. You should check your video cameras so you can see doubtful transactions and perpetrators. I will give it a zero as well if there is such!
  • TT
    Tony T T
    Oct 27, 2023
    1.0
    Capital One, is lacking in customer service and not willing to fulfill there promises. #capitalone don’t bank here.
  • SL
    Susan Lloyd
    Nov 9, 2022
    5.0
    I highly recommend the employees at this branch. Vasu and Bob were so helpful to me as I opened a CD. Vasu walked me through — step-by-step — the online application process. Honestly couldn’t have done it on my own! Bob was first employee I met when I entered the branch. He fully explained the process to me and introduced me to Vasu who took care of my requirements. I am most grateful to them both! Great experience!
  • MM
    M M
    May 3, 2018
    1.0
    Customer service UJWALA so rude and unrespect they are gone lose so much customers.

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank in Sterling, VA?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

When can I use the drive-through services at Capital One Bank?

Drive-through services are available Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.